Recovery Dell studio 1458 but not found "Dell factory image restore" in menu choice :((

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Recovery Dell studio 1458 but not found "Dell factory image restore" in menu choice :((

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When i want to recovery laptop dell studio 1458 (Windows 7 home) i not showed option "Dell factory image restore" on menu choices. I haven't dell recovery disk. How do I do??? Thank you

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  • Hi hakobi,

    Welcome to the Community,

    On Studio and few other models you don't have an option which says"Dell factory image retstore" rather you should see an option which says Dell Factory Image Recovery and DataSafe options.

    If you are trying to restore your system to the factory settings,for help use the link below:

    support.dell.com/.../document

    Hope this helps,

    Thank You

    Roshan.

    Dell | Social Media Outreach | Global Social Media & Community




  • Many thanks Roshan. But  i don't show 

    • Dell Factory Image Recovery and DataSafe option
    after do follow page :. 

    Do you have another way for me? Thank you

    Hakobi

  • Hi Hakobi,

    If you don't see that option,only way out is to use the back up cds to manually reinstall windows.I believe you don't have the back up cds. Do you have the Windows 7 dvd ?

    If you don't have the back up cds you can order them online using the link below:( For US customers only )

    support.dell.com/.../backupcd_form

    Let me know if you need more help,

    Thank You

    Roshan

    Dell | Social Media Outreach | Global Social Media & Community




  • Thanks Roshan

    Yes. I really want to have back up cds to reinstall windows and I have another dvd windows 7 but i don't want to install another windows for my laptop.

    I came from Viet Nam. Could i order back up dvd for reinstall windows? Or could you please give me a link for download dvd back up?

    Thank you

    Hakobi

  • Hakobi,

     

    Can you try to make the Windows 7 - IMPORTANT Windows 7 Backup Disks to create

     

    If they can be made, after you backup all your files and folders, Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0 should work, since Restoring Your Computer´s Software to the Factory Settings is not working

     

    If you live in the United States, Request Backup Disks USA If in another Country, contact Dell Tech Support in your Country.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi hakobi,

    Did you manage to create the back up disks ? If the other Windows 7 disk which you have is genuine copy and if you have the product key to activate it,you can use that Windows 7 disk to reinstall and later download the drivers from www.support.dell.com.

    Thank You

    Roshan.

    Dell | Social Media Outreach | Global Social Media & Community




  • Many thanks Roshan & PudgyOne

    Now i'm using the other windows within 30days. I really want to use backup partition for reinstall my window. I see a few way to backup windows with backup partition as: Using a install windows 7 disk  go to Repair windows->Repairs with CMD. By the way using commant to back up with Imagex in C:\Tool\Imagex.exe (C is backup partition)but i didn't see  tools folder. Could you please show me a way using cmd for back up windows with back up partitipon?

    Thank you

    Hakobi

  • Hi hakobi,

    Using Command Prompt you can restore the system to the factory settings only if the the recovery partion ( which has the back up image) is not damaged.

    Once you are in command prompt type the following commands:

    Type d:\windows;d:\windows\system32 and press <ENTER>

    Type d: and press <ENTER>

    Type cd tools and press <ENTER> key

    Type PCRestore and press the <ENTER> key and Dell Factory Image Restore window will appear.

    Follow the onscreen instructions to complete the restore process.

    Thank You

    Roshan.

    Dell | Social Media Outreach | Global Social Media & Community




  • Thanks Roshan

    A long time for reply because i'm busy. But the backup "D drive" not have folder "tools".  So i couldn't do follow your guide.

  • Thanks Roshan

    I have just recovered my laptop. What a nice windows! But I have checked antivirus software Mcafee on my laptop. I saw the expiration date is 04/06/2011 but i still can use it. I could update, scan virus on my computer? So i can using this antivirus forever that don't need buy?

  • Glad you got the Windows restored.About the McAfee if your subscription is still active it should not be showing  expiration date is 04/06/2011.I suggest you to uninstall and reinstall it either using the Cd you may have for McAfee or login in to to McAfee online account.

    Thank You

    Roshan

    Dell | Social Media Outreach | Global Social Media & Community