Stolen Laptop; Need to find serial number

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Stolen Laptop; Need to find serial number

This question has been answered by RockSt☆r-Rick K

My laptop was recently stolen out of my car and the police need the serial number to help maybe locate the laptop, but I don't know the serial number. I have the service tag number and the express service code. Is there anyway to get the actual serial number?

Verified Answer
  • Hi,

    Welcome to the Community. There is no serial number on a Dell Computer. Dell systems go by the Service tag and the Express service code. You will need to give them the Service Tag of the computer.

    Thank you

    Royan

  • justcaitie09,

     

    The service tag number is the serial number. Once reported to police and you have a case number, then

     

    If the computer had LoJack installed, LoJack Report a Theft

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

    Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

All Replies
  • Could it be on your Bill/Receipt of purchase?

  • i've looked and its not on there

  • Did you get any service Booklet with your laptop? That's the only other place I can think of.

  • i might have but i don't know. i bought the laptop 3 years ago and would have no idea where any of the books for it would be

  • Hi,

    Welcome to the Community. There is no serial number on a Dell Computer. Dell systems go by the Service tag and the Express service code. You will need to give them the Service Tag of the computer.

    Thank you

    Royan

  • justcaitie09,

     

    The service tag number is the serial number. Once reported to police and you have a case number, then

     

    If the computer had LoJack installed, LoJack Report a Theft

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

    Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

  • i lost my dell laptop but i have no service tag but i have book let only how to find and track it

  • Hi laxmankg,

    Sorry about the situation. Do you have the order number or the invoice copy of the laptop?

    Thanks and Regards
    Harish M
    #iworkfordell

    To learn more about Dell Products, Services, and Drivers, click Here
  • Hi Harish,

    Today My Dell laptop was stolen and the cops are asking for the serial number

    I bought this laptop in Dec 2010. I do have the order number. Can you help me getting the serial number ?

  • Hi MJB123,

    Welcome to the Community,

    Sorry to hear about your loss.

    Please private message me your system Order number, along with the registered full name or address or phone number.

    I will check your system details  and get back to you with the serial number.

    Thank You

    Dell | Social Media Outreach | Global Social Media & Community




  • Hi Roshan,

    I have PMed you the details. thanks for your help

  • Hi MJB123,

    I've replied to your private message.

    Thank You

    Dell | Social Media Outreach | Global Social Media & Community




  • Thanks Roshan,

    I have also replied to your message

  • justcaitie09

    My laptop was recently stolen out of my car and the police need the serial number to help maybe locate the laptop, but I don't know the serial number. I have the service tag number and the express service code. Is there anyway to get the actual serial number?

  • The service tag number IS the serial number.