Have a strange problem. On my laptop (Dell Latitude E6500 / Windows 7 Ultimate x64) when I first boot the computer from power off - the CD/DVD drive is always disabled in device manager. I can re-enable it and it is good to go. Note I do have daemon lite installed with one virtual drive and it is always available - dont thing daemon is the problem.
Gets weirder. If I close the lid of the laptop (which I always do instead of shutting down) for any length of time, when I open it again the drive is gone. Not in my computer, not in device manager, and cannot even eject - the button doesnt work like it is not getting any power.
If I reboot the laptop, I can see the laptop drive light flashing and when into Windows it is again disable in device manager and I renable and it is good to go.
When closing the laptop for just a short period of time the drive will stay available it is when the lid is closed for a length of time.
Odd - any ideas ?
Strangely, this fixed it for me:
Could somebody please verify that this works?
My system:e6500Windows 7 64-bitHL-DT-STDVD+-RW_GU40N___A
Ok update. My CD/DVD is disabled everytime after booting into Windows. I have to manually go into device manager and enable it after startup. Then it is fine. How can I be sure it is enable for each boot ?
Is there a solution for this? I also have this problem on a E5430. As well, the Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 comes up disabled.
I have already done the windows and dell updates.
I also have the same problem as OP. Optical drive must be enabled manually in device manager after reboot or awakening from sleep mode.
Forgot to follow up on this. After going through diagnostics, reinstalling windows, updating BIOS, working with Dell tech support, it occurred to me I had not removed the battery to do a cold restart. I did that and problem solved!
Yes Verheek, removing battery and unplugging ac adapter should be first line options for troubleshooting hardware issues on a notebook.
I also found the solution to my problem... motherboard was going bad. Started having intermittent failures to post during power-on.
Hi this is Andrew,
I also came across this forum to also figure out the dell dvd error and strangely I tried the Rapid Storage by intel and it worked. I wondered how it could possibly be but After doing some research the RST.EXE uses a virtual Raid driver (basically fake) to make the ivy bridge machines more compatible with drives such as hdd and cd/dvd. after installing it a process called intel rapid storage shows up on the system tray and when right clicking the process sure enough it detects the drive.
you my friend deserve a Cookie LOL