Dell Inspiron 1564 START UP ISSUES

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Dell Inspiron 1564 START UP ISSUES

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So I was casually browsing the internet, suddenly it closes down, all my desktop icons disappear, and an error message pops up on my screen. I went on the start menu and all my programs had gone. I figured my laptop was just being stupid, so i shut it down, but when i tried to reboot it, it didnt work. I shows the dell screen, and then it comes up with basically a blank screen. I have tried going through dell support and reseating the hard drive, memory etc but nothing has happened. Its not like theres anything that could have obviously caused it.

If anyone has any suggestions or can help, it would be greatly appreciated Smile

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  • I suggest running diagnostics.  Start the system by holding down FN or by tapping F12 and then choose diagnostics.  Run the basic tests and then try hardware tests, custom tests and then hard drive test.  Report back here with any error messages or failures.

    TB

  • Mr Cuddles

    So I was casually browsing the internet, suddenly it closes down, all my desktop icons disappear, and an error message pops up on my screen. I went on the start menu and all my programs had gone. I figured my laptop was just being stupid, so i shut it down, but when i tried to reboot it, it didnt work. I shows the dell screen, and then it comes up with basically a blank screen. I have tried going through dell support and reseating the hard drive, memory etc but nothing has happened. Its not like theres anything that could have obviously caused it.

    If anyone has any suggestions or can help, it would be greatly appreciated Smile

    I have exactly the same problem, i trying to reinstall windows but it wont run the disk nothing works please help