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Dell Latitude E6400 - PSA Diagnostic Version 4116 code 2000:8003

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Working with a Dell Latitude E6400 that cannot stay booted for longer than 35 seconds before restarting. Memory and disk checks were clean, and BIOS have been defaulted and are current. When I ran the PSA diagnostic utility it came up with the error code in the above subject line. Looking for a solution prior to nuking it, so any help would be appreciated. Intel core 2 Duo, running xp professional 1024 MB ram DDR2 SDRAM 800 MHz 975 MB available memory BIOS A03 service Tag FY6SGHI 80GB HD Intel GM45 Graphics Bios 1659 32 MB video memory DVD+\- RW optical drive
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  • If you receive an error during PSA Diagnostics, look below for the associating error code. If the Error

    Error Code

    Error Message

    Link to Possible Fix

    PSA 1000-0111
    PSA+ 2000-0111

    (Name of Exception) exception occurred at selector XXh offset XXh.

    Contact Us

    PSA+ 2000-0112

    CPU (x): Processor machine check exception error.

    Contact Us

    PSA+ 2000-0113

    Processor machine check error detected.

    Contact Us

    PSA 1000-0122

    Memory test initialization failure.

    Link to Fix

    PSA 1000-0123
    PSA+ 2000-0123

    Memory integrity test failed.

    Link to Fix

    PSA 1000-0141
    PSA+ 2000-0141

    No drive detected.

    Link to Fix

    PSA 1000-0142
    PSA+ 2000-0142

    Drive Self Test failed. Status byte = XXh.

    Link to Fix

    PSA 1000-0143
    PSA+ 2000-0143

    Drive Smart read command failed.

    Link to Fix

    PSA 1000-0144
    PSA+ 2000-0144

    No support for Drive Self Test.

    Link to Fix

    PSA 1000-0145
    PSA+ 2000-0145

    Timeout waiting for Drive Self Test to complete.

    Link to Fix

    PSA 1000-0146
    PSA+ 2000-0146

    DST Log contains previous error(s).

    Link to Fix

    PSA 1000-0147
    PSA+ 2000-0147

    Unit (x): IDE status failed. Status byte = (x) Control Code = (x) Msg = (s).

    Unit (d): Optical drive BIST – (s).

    Link to Fix

    PSA 1000-0148
    PSA+ 2000-0148

    IDE ERROR: status (x) (s)

    Link to Fix

    PSA+ 2000-0149

    No optical drive detected

    Link to Fix

    PSA 1000-0212
    PSA+ 2000-0212

    CMOS failed the pattern test.

    Link to Fix

    PSA 1000-0213
    PSA+ 2000-0213

    The CMOS battery failed

    Link to Fix

    PSA 1000-0214

    Failure in DMA %s Port: XXh.

    Contact Us

    PSA 1000-0221
    PSA+ 2000-0221

    Interval Timer Channel 0 (mode 0) is not generating interrupts

    Link to Fix

    PSA 1000-0222

    Interval Timer Channel 0 (mode 3) is generating the wrong interrupt count per second.

    Link to Fix

    Error Code

    Error Message

    Link to Possible Fix

    PSA 1000-0223

    Interval Timer initial clock output level in mode XX is incorrect.

    Link to Fix

    PSA 1000-0224

    Interval Timer had wrong time period in mode XX

    Link to Fix

    PSA 1000-0231
    PSA+ 2000-0231

    Failure in Interval Timer in mode XX.

    Link to Fix

    PSA 1000-0232
    PSA+ 2000-0232

    The RTC did not generate periodic ticks.

    Link to Fix

    PSA 1000-0233
    PSA+ 2000-0233

    The RTC 'Seconds' register is not updating.

    Link to Fix

    PSA 1000-0234
    PSA+ 2000-0234

    Timeout waiting for RTC update flag to set.

    Link to Fix

    PSA 1000-0235

    PM timer 1 had wrong time period. Expected (d), Actual (d).

    Link to Fix

    PSA 1000-0241
    PSA+ 2000-0241

    Error enabling A20 gate.

    Link to Fix

    PSA 1000-0242
    PSA+ 2000-0242

    No interrupt detected for IRQ XX - (Name of Interrupt).

    Link to Fix

    PSA 1000-0312

    Keyboard test timed out waiting for keyboard response.

    Link to Fix

    PSA+ 2000-0313

    Error detecting internal touchpad or pointing stick.

    Contact Us

    PSA 1000-0321
    PSA+ 2000-0321

    Unable to detect LCD.

    Contact Us

    PSA 1000-0322
    PSA+ 2000-0322

    Error accessing the LCD inverter.

    Link to Fix

    PSA 1000-0326
    PSA+ 2000-0326

    LCD inverter error, unable to turn lamp ON/OFF.

    Contact Us

    PSA+ 1000-0331

    No video adapter found.

    Contact Us

    PSA 1000-0332

    Video memory failed.

    Link to Fix

    PSA 1000-0333
    PSA+ 2000-0333

    Graphics test timed out waiting for keyboard response.

    Link to Fix

    PSA 1000-0334
    PSA+ 2000-0334

    User reported that graphics patterns were not displayed correctly.

    Link to Fix

    PSA+ 1000-0411

    Hardware Detect Error - (s) not detected.

    Contact Us

    Error Code

    Error Message

    Link to Possible Fix

    PSA+ 1000-0412

    Hardware Detect Error - Auxiliary LCD cable not detected.

    Contact Us

    PSA+ 1000-0413

    Detect Error - LCD cable not detected.

    Contact Us

    PSA+ 1000-0414

    Hardware Detect Error - Inverter cable not detected.

    Contact Us

    PSA+ 2000-0151

    Hard Drive (d): - Incorrect status: (x) (s)

    Link to Fix

    PSA+ 2000-0152

    Optical Drive (d): - Incorrect status: (x) (s)

    Link to Fix

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • Your warranty Expired.  I would Renew Immediately.

    System Type: Latitude E6400

    Ship Date: 9/20/2008

    Country: United States

    Description                                   Provider                          Start Date                       End Date                     Days Left

    Complete Care                            DELL                                9/20/2008                        9/20/2011                          0

    Next Business Day Support       UNY                                 9/21/2009                         9/20/2011                          0

    Run the Drive Self Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected. If the DST from the Utility Partition does not indicate a failure of the drive, we consider the error to have been corrected and the drive does not need to be replaced.

    System Type: Latitude E6400
    Ship Date: 9/20/2008
    Country: United States
    Quantity Parts # Part Description
    1 H553D Processor, P8400, 2.26, 3MB Core Penryn, 25W, M0
    0 01323 INFORMATION..., NO ITEM
    1 H026G KIT..., SOFTWARE..., ROXIO..., CRTR, 9.0-01, BUSINESS...
    1 DR816 Kit, Software, MS Office Professional-2K7, English
    1 WT149 HARD DRIVE..., 80GB, S2, 9.5, 5.4K, TSHBA-VIR
    1 WK890 ADAPTER..., ALTERNATING CURRENT..., 90W, DELTA - AC ADAPT..., 3P, WORLD WIDE..., M09
    1 Y618D Kit, Software, Overpack, WXPPSP3 Compact Diskette W/documentation, English
    2 GY767 Dual In-Line Memory Module 512, 800, 64X64, 8, 200, 1GBIT
    1 FX429 CORD..., Power, 125V, 2.5A, 1M, C5 E, United States
    1 PT436 Battery, Primary, 56WHR, 6C Lithium, Samsung Power Division
    1 FX302 Bracket, Support, Right, Metal Cold Cathode Fluorescent Lamp, Roush/Heelys
    1 GN243 Bracket, Support, Left, Metal Cold Cathode Fluorescent Lamp, Roush/Heelys
    1 GY219 LIQUID CRYSTAL DISPLAY..., 14.1WXGA, WITH OUT..., INVERTER..., LGP
    1 K989J KIT..., SOFTWARE..., Adobe Acrobat..., 9.0, ENG-FR
    3 2864D Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
    1 FM235 ASSEMBLY..., HEATSINK..., FAN..., UNIFIED MEMORY ARCHITECTURE..., R/H
    1 HT027 ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., NOTEBOOK..., E, BLACK..., E6400I, WORLD WIDE...
    1 KW770 CARD (CIRCUIT)..., WIRELESS..., HMCRD, DW1397, 4312BG
    1 UK717 Keyboard, 83, United States English, Black, EMD
    1 C158J KIT..., DOCUMENTATION..., SERI/WSI, ENGLAND/ENGLISH..., DAO/BCC
    1 XX243 Assembly, Dvd+/-rw, 8, 9.5, SerialAta, Plds
    1 Y939C Kit, Software, Powerdvd, 8.0-00 DIGITAL VIDEO DISK DRIVE
    1 R504D Kit, Software, Creative, Camera Business
    1 FX282 Assembly, Cover, Back Magnesium-alloy, Liquid Crystal Display, Cold Cathode Fluorescent Lamp, E6400
    1 J229H KIT..., Software, VB32SP1A, Digital Video Disk Drive, Multiple, 5
    1 RK149 Bezel, Cold Cathode, FluorescentLamp, CMRA-MIC, Roush/Heelys
    1 TX593 Assembly, Camera, 0.3M, LTON M09

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.