Boot the the computer and at boot hit F12 and run diagnostics on the touchpad. If you are unable to run diags then download the diagnostics iso from the Support drivers page and create a bootable diagnostics cd. Hit F12 and choose boot to cd and run diags on the touchpad. If it fails in diags then you will need to buy another palmrest. One last ditch effort would be to reseat the touchpad cable.
Dell Chromebook 11, Alienware M11xR2
Forum Member since 2004
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i have the same problem i run the diagnostics and it told me that there is no problem with my system !! and the buttons still don't work
plz need help
Try removing the mice in device manager and reboot and let them reinstall.
I do not have the original Dell system configuration anymore so I cannot tell you how to enter Dell's pre-installed graphical diagnostic tool but you can insert your Dell "Driver/Utility CD" and reboot your system.Press F12 during boot and from the menu choose "CD/DVD ... Drive".You'll see a window: choose "Test system"(use the arrow down key)and hit the "enter"- key.A new window will appear:choose "Custom Test" => "pointing device"=>PS2 Mouse:now you can test your touchpad buttons.
I've got an inspiron 1545 and the Driver CD is bootable - hope it works for you too.
my touch pad is only able to scroll the curser but its not able to click.....neither the buttons are working....
it was working and god knows wat happened and it stopped working.... help plz....
Please check and let me know if the buttons are sticky or broken.
Is there any accidental damage like spillage, system dropped accidentally etc? If not, you can re-install the touchpad drivers by following the steps below and see if it makes the difference:
Please share the findings.
Thanks and regards,DELL-Chinmay S#IWork4Dell To know more about Dell’s products, services and drivers & downloads, please go here