My dell won`t start

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My dell won`t start

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Hi all,

Last night i restarted my laptop and it just did not come back on. The power light is on and I can hear the hard drive fan. The screen stays black and nothing Happens. What can be the problem?

 

Thanks

 

Anita

All Replies
  • Anita,

     

    Restart the computer and try running the diagnstic partition. Report back any error messages.

     

    How to Run the Dell™ Diagnostics Utility

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • How can i do that?

    The laptop won`t start at all. The power comes on and i can hear the hard drives fan but nothing else is happening. The screen stays black. It seems like its not starting the system or something.

  • See if you can get an image on an external monitor.