i got a new dell vostro 3550 and installed all drivers and the dell webcam manager/center and as i start the webcam center i got a message "the driver is not installed". but if i take a look at the system manager and the device manager, the driver for the webcam is installed.
what is the problem and how can i resolve it?
Welcome to the Community. Use the below link for help if the webcam is not functioning.
Let us know if that helped.
thnx for the example, but it dosen't works!
the error code is a message while the registration "can't register the service tag" - it's a german error message.
i have added the product under my products, bt i can't register it. so than i can't download the software as discribed in the example you have posted.
Please private message me your service tag, and address I will look into it for you. To send me a private message, click on my user name, follow, add as friend, send message.
Please do not put this information on this open forum, but send it to me privately.
hi, i still got problem with the webcam. can anyone help me please?
Webcam is not functioning
Installing Dell Webcam Central
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
kiran wrote the following post at 29-09-2012 2:51 PM:
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?