I have a problem I can't figure it out and couldn't find anything helpful anywhere else, so i hope you guys will be able to help me out.
I have a m6400 precision Dell at the top of its stats, but with only 8 gb of ram. So I came to this forum to find how to upgrade the ram and I found the crucial website which run the ram test and found 2 compatible slot of ram of 4 gb each. I bought them and when I installed in the C and D slot close to the laptop battery, my dell doesn't start.. I'm wondering if it is a compatibility problem or is my motherboard that need to be changed under warranty?
I hope you will be able to help me.
Thanks for your time,
Ok.. I find the fix.. The problem was not the ram or the motherboard.. but where I put the ram. In order to work they have to be put alternated.. So I put the original ram in slot A and C and the new ram in slot B and D.. In this way works perfect.
Hope it will help someone else with the same problem..
PS: I did buy the new ram in the crucial website and it was very cheap and works fine so far. To check the compatibility of my ram I did the test in the crucial website and after doing the test i bought the upgrade they offered..
Hope it will help who ever wants to upgrade the memory on his dell..
Did the memory come from Crucial, or elsewhere?
yes.. the memory came from crucial itself.. I just got it today and I tried.. but couldn't even start my laptop..
Try the new memory in place of the original -- if it works there, but not in addition to the original, chances are it's a mainboard problem.
ok.. I'll try it tomorrow as soon as I wake up, and post the result.
So I tried all the possible combination between the memory I have and the one I bought from crucial and the crucial's memory work fine.. my laptop doesn't start only when I put any kind of ram in my C and D slot.. so i guess my laptop motherboard doesn't work..
Is there any other possibility that I'm missing?