My Dell studio 1737 laptop gets a BSOD about once a day, and the error in event viewer that appears right before the shutdown is this:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
This error happens about ten times a day in event viewer. I was wondering if anyone knew how to fix this error. I am running Windows 7 Home Premium x64 with an intel core 2 duo and 3 gb of ram.
All help is greatly appreciated.
ACPI Event ID 13 errors after
Update for Windows Vista (KB959772)
Installation status: Successful
Update type: Optional
Install this update to enable Windows Media Player to automatically correct an error which may occur when DRM protected content requires an update to the license. After you install this item, you may have to restart your computer. This update is provided to you and licensed under the Windows Vista License Terms.
After a reboot my system gets the following errors in the event log
Log Name: System
Event ID: 13
Task Category: None
Run system file check please:Open an elevated command prompt and enter sfc /scannow.If it gives you error unable to fix (after several scans ), then please do a Repair Install
Report Unresolved Customer Service Issues here: Dell - Unresolved Customer Service IssuesI do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.