I have issue about ejecting my disk, I put my disk into CD/DVD Rom and when I eject it, it appears this message...
So is there any solution here? :)
Welcome to the Community. This can be caused due to an infection on your computer. You can download a virus/spyware removal off the internet ( superantispyware, ccleaner, ewido ) all available off the internet. Run a scan and remove the infections.
Hope this helps.
The applications mentioned above address various components of adware and spyware. Super Anti-Spyware is good for cleaning adware cookies, spyware, and some types if malware. CCleaner is a cleaner for temp folders, cookies, temporary internet files, etc..There are some current infections that move important files to temp folders. If you have that type of malware, using something such as CCleaner will delete those needed files. Therefore, we no longer clean temps at the beginning of malware removal procedures. If you find Ewido, please let me know. I thought they sold out to another vendor years ago. Perhaps I was wrong.
If you need additional help, and you think you have an infection it might be a good idea to post on the Malware Removal Forum. That forum uses volunteers who have gone through extensive training in malware removal. They will run numerous diagnostics to let you know if you have an infection, or whether your problem may be something such as a driver issue. Please Read This Before Posting On the Malware Removal Forum
Windows Insider MVP 2016 -
Microsoft MVP - Consumer Security 2006-2016Social Media and Community ProfessionalSpywareHammer
I am not a Microsoft or a Dell employee. I am a volunteer.
I'm really sorry for my late reply :(
Hi DELL-Royan S and Bugbatter,
Wow, it works! Thank you very much! I used CCleaner and it solved the problem :D
And thank you for welcoming me :)
That's good to know. However, if you used CCleaner, you did not have an infection. CCleaner does not clean infections.
Keep an eye on it and let us know if you have any other issues.