Hi im needing some help i recently decided to restore my computer back to its original factory settings as i was having problems with it running slowly, internet explorer just not operating properly as when i go to type anything it would just keep opening up new tabs every letter typed or it would open your fav menue and all strange behaviour like that continually. Long story short i thought that might fix my problem but no it hasnt since then i have now done the pc checkup through the dell support centre and this is what came up on the hard drive test it was halted after the target read test FAILED when i clicked for details it came up as follows:
I am not sure what any of this means or if it is worth fixing if someone could please help me and explain in a language i might understand that be greatly appreciated lol! Thanks
If the system is out of warranty, you will need a new, 2.5" 9.5 mm SATA notebook drive. If it's in warranty, run the Dell diagnostics (F12 at powerup) and record the error (format is 0000:0000) that results. Report that to Dell support and they will ship you a replacement drive.
Hard drive test Failed . What is there to explain?
my Dells:Optiplex 3020 - Windows 7 Pro 64-bit / Linux MintPrecision M6300 - Windows 10 Pro 64-bitLatitude D620 - XP Pro SP3
Thank you kindly for your help, i am pretty sure its still under warranty :)]