I am looking for some help with my Dell Inspiron Laptop running Windows Vista basic. The above message is coming on when it trys to start up. I am unable to get into Safe Mode and I do not think my laptop came with any discs.
Can anybody please help?
The hard drive is toast. You'll need a new one (2.5" 9.5 mm SATA notebook drive).
If you don't have the Windows installation DVD, you will need that as well. If you're in the US, see
Start with an extended hard drive diagnostic - F12 at powerup.
Thanks for your reply.
When I press F12 I only get the following options?
Sorry I am very stupid in relation to computers.
I did run the Diagnostics and it came up with an error code 2000-0146?
Thanks for your help!
You were 100% correct.
I brought It to a PC repair store and they said exactly the same as you.
Thanks for all your help.
I got the same error message and my dell inspiron is still under warranty so I called up dell and opted for phone support and after i did all that the guy asked me to do he said the hard drive is corrupt and that he will send me a new one. I have very very important data on that hard drive. Can you please tell me if there is any way that I can recover the data from that hard drive. Its is very important to me. Thank you.
If the BIOS still sees the hard drive (F2 at powerup), mount the drive in an external case and attach it to a working system by USB. Copy the data to that system.
If the BIOS does not see the hard drive, you'll need to decide whether to spend the money (figure on $1,500 to start - possibly much more depending on what needs to be done) on a data recovery service.