laptop not recognizing printer

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laptop not recognizing printer

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I had bought a printer for my laptop last year but I have since bought a new laptop and when I go to install my printer on my new one it gets through all the process of installing but then cannot recognize the printer for me to continue the process.  Both laptops are Dell along with the printer. Is there a easy way to fix this?

All Replies
  • smurfster,

     

    Make and model(s) of your computer(s) and operating system(s) helpful. 32-bit or 64-bit?

     

    Make and model of your printer and how you're trying to connect the printer is helpful. If it's a wireless printer, make and model of your wireless router and type of security and channel is also helpful.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!