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Cracked screen. Help! [Dell Inspiron 15R (N5010)]

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Hi!

I noticed now that something fell on my laptop last night and the screen is now cracked. I do know it cannot be fixed but it can be replaced.

Now I wonder, how much will it cost me and I have no real use of the warranty have I?

 

Also If you guys tell me to go back and speak with my retail seller, It is a little bit difficult since I live in Sweden and bought this laptop in Thailand!

I can't contact the swedish Dell either, because It says that my service tag is outside Europe.

 

Please help!

Thanks.

All Replies
  • The warranty does not cover a cracked screen - you can have the system repaired at the shop of your choice.

    A 15" screen brand-new will run the equivalent of a couple of hundred dollars $US - plus whatever an hour's labor goes for where you are located.

     

  • Thanks for the quick response!

    I have found a site selling Laptop screen replacement - http://www.laptopscreenonline.com/dell-inspiron-n5010-laptop-screen-7493-p.asp

     

    Do you think I could buy a replacement from that site? Is it legit?

  • Could you give me the price and where to order the screen.

  • Welcome to Dell Community Forum

    Hi

    Do not worry we will try our best to get the issue fixed. Since the system i purchased in thailand contact the following numbers for the support asap..They will definately help you out and let you know the exact price for the same.

    Thailand|Thailand

    0880-060-07

    Monday - Friday

    10AM to 11PM Local Time

    Saturday

    11AM to 5PM Local Time

    Geeta

    Dell Certified Community Specialist