I'm trying to rebuild a friend's Latitude D620, his original drive failed. I'm using a retail version of XP that he bought, but it doesn't see his new drive. Do I need a driver to load before the installation (I have a USB floppy drive to do this) or is there a setting in BIOS that will let XP see the SATA drive without a driver?
A new drive will need to be partitioned and formatted.
Use a drive wire to format the drive.
Report Unresolved Customer Service Issues here I do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.