Keyboard and mouse don't respond

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Keyboard and mouse don't respond

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I have a Dimension E520 running Windows XP.  When I switch it on it boots up correctly but there is no response from the keyboard and mouse. I have taken all usb devices expect keyboard and mouse away and still they don't work.  Tried in all usb points, tried new mouse still don't work. Please help!

All Replies
  • Does the keyboard respond before Windows loads? If so, boot into Safe Mode (press F8 before Windows begins to load).

    Do they work there?  If so, you have a driver or Windows problem.

  • No the keyboard doesn't respond so I can't get to safe mode.  Any ideas?