Updating Studio 17 Bios on Windows 7? Error

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Updating Studio 17 Bios on Windows 7? Error

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I contacted support and they told me my studio 17 is only supported by vista. I paid 1000$+ for a laptop that is only supported by one os?! Anyway, I'll spare my complaining as I know it will get me nowhere. My question is, how can I update my bios with windows 7 installed? I get the error: Error! The BIOS update could not be performed because a vlid ROM image file could not be found.

 

It's frustrating that DELL recommends I pay a "nominal fee" to talk to their specialists about this issue when there has to be a way to do this.. any ideas?

All Replies
  • gulfpit,

     

    Go to start, control panel, system. Which Studio do you have?

     

    What version of Windows 7 are you trying to install? 32-bit or 64-bit?

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I already have windows 7 ultimate installed.. 32 bit. Under system it says:

    Processor: Intel Core 2 Duo CPU T5800 @ 2.00 Ghz 2.00 Ghz

    Ram: 4.00 GB

    32 Bit OS

     

    My Studio is Dell 1735.

     

     

     

  • gulfpit,

     

    So you're still getting the error message about the Bios?

     

    I have a Studio 1737 and installed Windows 7 64-bit on a seperate partition. I had a few issues, still have one, but for the most part, everything installed using the Vista drivers in the compatibility mode.

     

    Right click on the drivers file, left click properties, left click compatibility. Change the compatibility to Vista. Then right click on the drivers, left click run as administrator.

    Did you install the drivers in order?

     

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I changed it to Vista mode and run as Administrator and I still get the same error. There is no order to follow on the installation it is just 1735_A05.exe and when you run it you just click ok and it reboots your computer. This problem is obviously due to the face I don't have a vista installation anymore.. but there has to be a way to update the bios while running win 7. I'd hate to think Dell just doesn't plan on supporting windows 7.

  • I doubt the problem is a Vista/Windows 7 compatiability issue.  More likely you have a bad download file.  Try the download again.  Are you folowing the installation instructions - the system will reboot when plashing the BIOS.  Since A05 is not a critical update, why even bother? 

  • Agreed ... I have three Dell machines that have been upgraded to Windows 7, all of which shipped before Windows 7 was released ... updates (including BIOS) run just fine.  It would not get as far in the update (rebooting) as it is if it were a compatability issue.  Do you see the POST screen immediately upon reboot stating that it is attempting the BIOS update?  What version is the BIOS Setup (F2) reporting?

    For home systems, Dell only supports OS's it shipped with the system, so since Dell didn't ship any 1735's with Windows 7 on it, they don't "support" Windows 7 on the 1735.  However, that doesn't mean that later OS's won't run on them - they just didn't retro-test systems as new OS's come out.

  • It reports a04 and upgrading to a05.. it shows the white screen after reboot attempting to flash but gives me the error i listed above. I'll try re-downloading it and report my findings afterward.

  •  

    thats the error i get, and i redownloaded the file.. i've found others have had this problem and they said it was due to not having vista anymore thats the only reason i brought up that reasoning.. i guess ill just partition my drive and dualboot vista and try that.. and the main reason i want to update the bios is i have serato which is a usb based soundcard dj mixing system.. on the current bios it has usb dropouts which mess up the mp3s playing.. users with dell studios say the updated bios corrects this problem 

  • formatted a partition, loaded up vista, then the bios upgrade exe worked fine.. got a05 now