can anybody please help me turn off the facial recognition feature on my dell laptop
can any body please help me turn off the facial recognition feature on my dell laptop model # pp39l ? and still be able to use the webcam feature???
mako4can any body please help me turn off the facial recognition feature on my dell laptop model # pp39l ? and still be able to use the webcam feature???
Sure - I can help. The easiest way to turn of FastAccess is to open the mangement console (Windows menu > All Programs > FastAccess facial recognition > Configure Fastaccess" and simply select "Disabled" for your security mode.
If I could ask, however, what specific issue or problem you're seeing, I might be able to help in a way to goes beyond simply shutting it off. Most other video applications (what you might be referring to as the "webcam feature" perhaps?) can still be used with FastAccess enabled through the virtual web camera. If you could tell me more specifically what you're seeing, I may be able to provide other suggestions.
I can answer as to why someone might want to turn the facial recognition software off, or at least I can answer as to why I've turned mine off. The first reason is that it doesn't work about 95% of the time. I've owned a Dell XPS 15z for over two years, and used it almost daily. The software still doesn't recognize my face, so I have to use the password. And here lies the other reason I don't want to use it. The software provides a dual access pathway, and thus reduces the security of the access system: either facial recognition or a password will let an intruder in.
The facial recognition software means that it takes longer to log on, and reduces security. Why would anyone want to to use it?
Hi Tony. Sorry to hear about your experiences with FastAccess. At your convenience, please contact Sensible Vision and we would love to help.
I can say confidently that your recognition rate should be better. There may be something wrong with your specific copy or setup that we can help with. I would normally expect at least 93% recognition in a given location - perhaps even higher. I personally get around 99% recognition in my own office. I have an excellent track record addressing such issues.
As for access by the Windows password, this is expected, necessary and actually a good thing. All security under Windows is ultimately based on the Windows password. All biometrics also work this way. They are ultimately only as secure (at logon) as the password they're based on (though FastAccess can increase security in other ways such as locking the desktop when you walk away).
Once we get your recognition issue resolved, if you want an additional level of security you can absolutely get that with FastAccess. In version 4.X, try enabling "Two Factor" authentication. All security experts agree that two factors are always more secure than one.
I look forward to working with you at your convenience.
Darin - Sensible Vision tech support
I don't have problems with the login. After you log in a few times, it get better at recognizing your face.
The only issues with Fast Access Facial Recognition Software, if you use Mozilla Firefox, every time Mozilla Firefox updates, then Fast Access will not log you in to websites. It does get very tiring typing passwords that can be remembered without Fast Access, but if you disable the Fast Access add-on 1.6.7, you still cannot use the remember password feature that Mozilla Firefox permits.
Hopefully Darin would get this feature enabled, again and try to keep up to date, when Firefox updates about once a month.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Thanks Rick. You are very correct about Firefox. Unfortunately, they don't give us any head's up as to what changes they're making or when and - more often than is necessary in my opinion - their changes are severe enough to affect the Web Login feature (as well as Extensions from a lot of other manufacturers I've noted).
We will be releasing an update in the very near future to address their latest update. This particular new version has taken a bit longer than usual as we're attempting to re-code the Firefox Extension from the ground up in a way that will -- hopefully -- prevent more such disruptions going forward. In the meantime, you should be able to continue to use your website list as expected in both IE and Chrome.