Please be advised that communication is being sent out this week to all regions of Dell Technical Support regarding replacement issues for the Studio XPS 1645 systems. At this point we will no longer be processing PMs requesting replacement 130w adapters to be sent out. Please contact Dell Tech Support once the instructions have been communicated and they will be able to process your requests.
I don't have an exact date on which days the regions will officially get the communications this week but my best guess is that everyone should have been made aware by the end of this week.
Contacting Technical Support
In the United States, use phone numbers on this page to contact Dell Technical Support.
Outside of the United States:
NOTE: We now have a blog post up on Direct2Dell regarding this program.
If you are experiencing adapter over heating and/or throttling issue please read the following:
Studio XPS 1645 Owners
Studio XPS 1647 Owners:
Studio 1747 Owners:
Update your BIOS to version
A14 or newer.
Update your Dell System Software to version
A05 or newer.
Verify the Video driver is Version 8.631.0.000, A09
Go to support.dell.com
At the very bottom of the page, select your
country in the Choose a Country/Region field
Choose Contact Us on the left hand side
Click on the More Details link in the
Contact Tech Support section
Click on the green Telephone button under
the Call Tech Support section