I've got a new Inspiron 1545 which fails to boot. On startup I get the Dell screen, progress bad completes across the bottom, and then get a black screen with a flashing cursor at the top left.
I've removed and reseated the hard drive, and run the diagnostics from the menus - no errors are given.
This is the first startup of the machine, so I haven't had chance to make any restore CDs. To add to my conundrum, I'm travelling through Vietnam - not sure if there's any Dell support here.
Any ideas appreciated.
I know this is an old post, but I'm replying in case anyone else sees this.
The diags built into the system (hit F2 I believe) won't detect anything about this.
The comprehensive diags you need are
Diagnostic Utilities Dell 32 Bit Diagnostics (Graphical User Interface version), v.A1358A2/A0478, A1358A2Dell 32-bit Diagnostics v1358 with MpMemory v0478 and MpNuma v1071
It's available at
FYI on the diags for anyone else seeing this on other models, the diags work for the following
Microsoft Windows 7 32-bitMicrosoft Windows 7 64-bitMicrosoft Windows Vista 32-bitMicrosoft Windows Vista 64-bitMicrosoft Windows XPMicrosoft Windows XP x64
One more thing, there was a BIOS update released 11/23/2009.
BIOS Updates Dell Inspiron 1545 Intel BIOS, A131545A13.EXE Non-Packaged 1 MBVerify Operating System and Product Compatibility 11/23/2009
Dell does have support in Vietnam
I can't find this particular update; I found A12 and A14 but the A13 is missing.
I tried to download this file but something's not quite right--it said it was a 3mb file but it only downloaded something like 9kb. I then popped the flash drive containing the file into the Inspiron 1545 but I still received an error message along with the flashing cursor that the OS could not be found.
Other suggestions? OS is Vista.
Did you ever get an answer? I have the Vostro 1440 notebook and am experiencing same thing.