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Inspiron 1545 fails to boot Windows 7


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Inspiron 1545 fails to boot Windows 7

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I've got a new Inspiron 1545 which fails to boot. On startup I get the Dell screen, progress bad completes across the bottom, and then get a black screen with a flashing cursor at the top left.

I've removed and reseated the hard drive, and run the diagnostics from the menus - no errors are given.

This is the first startup of the machine, so I haven't had chance to make any restore CDs. To add to my conundrum, I'm travelling through Vietnam - not sure if there's any Dell support here.

Any ideas appreciated.


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  • I know this is an old post, but I'm replying in case anyone else sees this.

    The diags built into the system (hit F2 I believe) won't detect anything about this.

    The comprehensive diags you need are

    Diagnostic Utilities   
    Dell 32 Bit Diagnostics (Graphical User Interface version), v.A1358A2/A0478, A1358A2
    Dell 32-bit Diagnostics v1358 with MpMemory v0478 and MpNuma v1071

    It's available at

    FYI on the diags for anyone else seeing this on other models, the diags work for the following

    Systems Operating systems
    Inspiron Desktop One19
    Inspiron 2500
    Inspiron Desktop 300(Zino)
    Inspiron DeskTop 400(Zino HD)
    Inspiron 1410
    Inspiron 1427
    Inspiron 1428
    Inspiron 1440
    Inspiron 1470
    Inspiron 1545
    Inspiron 1570
    Inspiron 1750
    Latitude E5400
    Latitude E5500
    OptiPlex 760
    OptiPlex 780
    OptiPlex 960
    OptiPlex 740
    OptiPlex 755
    OptiPlex XE
    Vostro Desktop 320
    Vostro Notebook 1220
    Vostro Notebook 1320
    Vostro Notebook 1520
    Vostro Notebook 1720
    Vostro Notebook A840
    Vostro Notebook A860

    Microsoft Windows 7 32-bit
    Microsoft Windows 7 64-bit
    Microsoft Windows Vista 32-bit
    Microsoft Windows Vista 64-bit
    Microsoft Windows XP
    Microsoft Windows XP x64



  • One more thing, there was a BIOS update released 11/23/2009.

    BIOS Updates  
    Dell Inspiron 1545 Intel BIOS, A13
    1545A13.EXE    Non-Packaged    1 MB
    Verify Operating System and Product Compatibility 11/23/2009

    Available at






  • Hi,


    Dell does have support in Vietnam


  • I can't find this particular update; I found A12 and A14 but the A13 is missing. 

  • I tried to download this file but something's not quite right--it said it was a 3mb file but it only downloaded something like 9kb.  I then popped the flash drive containing the file into the Inspiron 1545 but I still received an error message along with the flashing cursor that the OS could not be found. 


    Other suggestions?  OS is Vista.

  • Did you ever get an answer? I have the Vostro 1440 notebook and am experiencing same thing.