I haev this Inspiron E1505 that freezes up every time I use it. It takes around an hour, sometimes even less. The only thing I can do is hold down the power button for about ten seconds to shut it off. Sometimes when I start it up, it's unresponsive, and instead of turning on, the num lock light lights up, and the caps and scroll lock keys flash on and off for a while. Then I have to unplug it to stop it. The other day when I tried to run the onboard diagnostics, I got a message like this on a blue screen.
Error Code 2000-0123
Msg: Memory test failed.
Adress 0_00284E00h, Actual = 20202000h, Expected = 20202020h, Location = DIMM_B
Any help would be greatly appreciated.
That error message is telling you that test of the RAM in your system failed. Try re-seating them. Be sure to be properly grounded with a wrist strap when working with RAM.
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it had asked me to reseat the ram a little while ago. i did, and it didn't do anything to help. i didn't know about using the grounding strap however. do you think the problem is that i need new ram? and if so, which chip of the two?
The diagnostic software is telling you the location:
"Location = DIMM_B"
The slots should be labeled. Pull DIMM_B and replace it.
Go to www.crucial.com and run the memory configurator. You can get a 2gb kit farely cheap now adays. Installing in matching pairs is better support for dual channel memory which your computer supports.
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thanks for the help guys, i appreciate it.