touchpad not responding

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touchpad not responding

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Just opened my Studio-14 to discover that the touchpad was not responding. The Bluetooth mouse is not being recognised either. During the startup an error message pops up - "Error 8602 - Auxilliary Devise Failure".

What should i do?

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  • Welcome to the forums Yes

     

     

    It sounds like the drivers have become corrupted somehow?  I'd suggest reinstalling the chipset and touchpad drivers.

    You should've received a CD containing the drivers with the laptop, but it's best to get the latest drivers from the 'Drivers & Downloads' section on the Dell website.

    From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

     

    XPS M1730:

    Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
    17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
    Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
    4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
    DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
    640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
    8x Super-Multi DVD±RW
    Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
    Integrated 2MP Webcam
    Dell Wireless 355 Bluetooth 2.0 Module
    Intel Next-Gen Wireless-N Mini-Card
    TV Tuner and Dell Travel Remote Control
    4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

    230W AC Adapter / 9-cell Lithium-Ion Battery

    Windows 7 Home Premium (64bit)