Hello..... and help!!
I need to restore my pc back to it's original state due to Malware/spyware/etc. I do not recall receiving a restore disk or just plain can't locate it. Is there a way I can do so without the disk?
Welcome to the forums TEXEXE
Dell don't provide 'Restore' discs, unfortunately. They simply create a 'Recovery' partition on the hard drive.
Whilst a recovery partition is all good and well whilst the hard drive is working... it means we're all snookered if the hard drive fails!
We'll subsequently never be able to restore our systems to their factory settings again... unless we created our own image of the hard drive before it failed
Is there not a 'Recovery' partition on your hard drive?
If there's not, you're going to have to reinstall the OS and all drivers yourself I'm afraid
But you'll only be able to do that, if you got the OS disc etc with your laptop?
There should've been an OS disc, a Media Direct disc, a 'Drivers & Utilities' disc, and various program discs - i.e. Roxio Creator?
If you've got a 'Recovery' partition, you should be able to access it, by pressing Ctrl + F11 during the boot process?
If you only have the discs... you can use Dell's manual re-installation 'how to' found here.
Once the OS is installed, it's essential that you install the drivers in the correct order
From experience, I've found that: “Beauty is in the eye of the beer-holder”!!
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