I have an Inspiron E1705 running Windows XP. I have been having some problems and want to restore it to original factory condition.
When I try to boot it up, the black windows screen comes up, then it goes completely black and goes to the blue windows screen, showing "windows XP" as if to boot. It never goes beyond this point. I take out the battery and let it die, try to re-boot but the same thing happens everytime. I cannot even figure out how to start it in safe mode. I have tried pressing ctrl and f11 but that doesn't work either.
I have "fix it utility disk" and when I put that in and try to boot, it will go to the program and "allegedly" allow me to restore to an earlier point, but when I click on reboot it never goes out of the program. If I remove the disk, it all starts over a again.
Does anyone have any advice on how I can get it to boot or to restore from this point?
Thank you for any help you can give.
Page 111 of this Dell PDF file for your model will show you how.
Mis Dos Centavos,Darrell
Gadfly at large
Helping Dell Customers here since 1998Darrell's computer help and information web siteMy systems ...Dimension XPS D266 - Now retired Toshiba Tecra M1Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working greatDimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14 Congrats to Jimmie Johnson #48 - FIVE time Nascar Sprint Cup Champ !!!!
I cannot thank you enough!!!!
IT took me about 15 minutes to fix this and I have been struggling w/it for a week!!
The key was to press the 'ctrl' and F11 when the blue bar w/the dell.com appeared. I had tried that before, but the pdf. explained that it must be done when the blue bar appears and if you don't do it in time, you must reboot it again! It worked immediately!
Thanks again, you saved me the hassle of taking it to the one computer repair place available, spending "who knows" how much money and being w/out my computer even longer. Thank you, thank you, thank you!!!
You're welcome, Glad to be of service.
CTRL and F11 together never shows a blue bar!! - help!! thanks!!