About Rapid Response Depot

Laptop

Laptop
Laptop computer Hardware and Software discussion

About Rapid Response Depot

  • There's something wrong with my xps 1710. I am in a very samll city in Canada and I wanna know how does dell solve my problem?  Will dell send a courier to pick it up? I have Staple here and my friend just sent his compaq laptop there to make it to the factory and then got it back in Staple.  Can I do the same way? Thank u very much.

  • They will ship you a carton with a pre-paid shipping label on it.

     

  • Thank you.But how can I get the carton, online or by calling dell techical support?
  • You'll need to call and walk through any troubleshooting you're asked to do.  If it's deemed a depot repair is needed, they'll send a box.