How to know brand new or refurbished? - General Hardware - Laptop - Dell Community

How to know brand new or refurbished?


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How to know brand new or refurbished?

  • Who can tell me: how to check the Dell laptop is brand new or refurbished?


  • Type in the Service Tag here (US):


    You'll see ship date, start/end of warranty, etc.


    Quality vendors, like Dell, operate under Federal Trade laws and are required to label any equipment sold as refurbished.

    Message Edited by XPSM1530_owner on 08-13-2008 09:24 PM
  • Welcome to the forums :smileyhappy:

    It depends where you intend buying/bought it from? 
    If it's direct from Dell, it's brand new.  If it's from a high street store, it'll be brand new.  If it's from anywhere else - i.e. Dell Outlet/Ebay etc, it'll be a refurbished unit.

    I don't know how you'd check, if you've already bought the laptop... other than it should've been mentioned somewhere in the description (prior to you purchasing it) whether it was a brand new or refurbished unit?

    From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!


    XPS M1730:

    Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
    17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
    Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
    4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
    DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
    640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
    8x Super-Multi DVD±RW
    Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
    Integrated 2MP Webcam
    Dell Wireless 355 Bluetooth 2.0 Module
    Intel Next-Gen Wireless-N Mini-Card
    TV Tuner and Dell Travel Remote Control
    4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

    230W AC Adapter / 9-cell Lithium-Ion Battery

    Windows 7 Home Premium (64bit)

  • i have the same question.................

    i bought it from the local shop in Pakistan............................He claimed that my laptop is new......but now when i am using's pretty bad in quality compared to dell laptops i have used can i know if it is new or refurbished one?

  • where did you buy it from irtiza? I have the same issue. cant confirm whether it's brand new or refurbished. I got it from techno city Karachi. went on to dell's website to confirm but couldn't find the answer

  • I am not exactly sure you can tell from the Support page anymore. My Alienware M!!xR2 used to say refurbished when I looked it up on the support page, but now it does not say that. It looks like a regular computer on the website and I  know it is refurbished. When I received it from the Dell Outlet it had a green refurbished sticker on the bottom of it and still has that for I never removed it.


    Own: Dell Chromebook 11, Alienware M11xR2


    Forum Member since 2004

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