Put you service tag into your profile (Please don't put it in a post) and I will look it up for you.
It's the original XPS, no other name. Here's a link to the service manual.
Batteries never get good reviews because they are a consumable, people expect them the last forever and that just won't happen. That is why they are only warranted for a year regardless of the system warranty. This is the battery you need, you will have to migrate the sub-woofer to the new battery.
I got the same problem, nothing happens when I enter the serivce tag. Could u please help me to?
Got xps m1530, bought earlier this year.
I can't really do much about a system in Norway, have you tried the Unresolved issues link.
Thanx for your quick response, I've just submitted a mesage thru that page.