Dell Inspiron - 8600 - Bootup Problem

Laptop

Laptop
Laptop computer Hardware and Software discussion

Dell Inspiron - 8600 - Bootup Problem

  • Hello. I'm having some problems with my bootup, as the title suggests. Let me explain what is happening.
     
    This morning, I woke up, and went on my laptop. It worked fine, and I finished what homework I had, browsed my regular forums, then I left, turning it off. When I returned, all was normal, but I cannot turn on my laptop.
     
    When I turn it on. All's normal. Window's XP Logo appears. After a few seconds, it starts making a noise. After the logo dissapears, and the noise stops, I get the blue screen of death, for a fraction of a second. It then restarts itself, and continuously repeats, and repeats.
     
    I would rather not have to reformat again, which is why I'm posting here, for some suggestions, on what I should do. Also, how to do it, would be appreciated.
     
    So. I'm running Windows XP, Home edition. I can't really tell you much more off the top of my head, though I can grab any info that could be of use.
     
    Any help would be greatly appreciated.
     
    *A quick edit. Yes, I have used the search button, and looked for similar issues. Though, not finding any, perhaps I missed one? Also, Safe Mode does not work, either. It similarily just crashes, and restarts.*


    Message Edited by PPenguin on 12-02-2007 03:43 PM

    Message Edited by PPenguin on 12-02-2007 03:47 PM
  • First suspect would be a failing hard drive. Press F12 at powerup, load the Dell diagnostic partition, and run an extended hard drive test.
  • I'm starting to run the diag right now. I'll post if anything is..Wrong?
  • Okay. I did the diagnostic, or, perhaps most of it. I ran through it, then after the DST Short Status Test, it told me to enter my Drivers and Utilities CD, boot off it, because it cannot find the Diagnostic Utility Partition. So, I did so, and booted it off the CD. It ran the diagnostic again, and repeated the same message.
     
    Everything has passed, until it stopped. So, what shall I do?
  • Go back and run the extended diagnostic. Did it show a DST error?
  • It did not show a DST error.
     
    For the extended Diagnostic, I cannot find it. After pressing F12, I'm given these options.
     
    Internal HDD
    CD/DVD/CD-RW Drive
    Cardbus NIC
    Onboard NIC
    Diagnostics
     
    After choosing Diagnostics, or CD/DVD, it runs itself automatically, with no options. Where might I find extended diagnostic, first off?
  • Select the 32-bit diagnostics from the boot screen using the CD (it sounds like you've deleted the on-drive ones). Then choose the hard drive test - it will take up to a couple of hours to complete.
  • Well, sorry for being not too great at this, but that option isn't there. I'll try to explain.
     
    We'll start at F12. I press F12, and choose CD/DVD/CD-RW. It then continues to the Windows XP screen, in which I cannot do the Diagnostic button. Is there a required button to push at the Windows XP logo, where I can start up the diagnostic?
     
    Thanks for the help that you've done so far.
  • Did you put the Dell Drivers and Utilities CD in the drive before trying to boot from it?
  • Yes.
  • Assuming the disc isn't visibly damaged, has the CD drive been working properly?

    Somehow you need to run a surface test of the drive. The other option is to determine the manufacturer of the drive (the BIOS screen - F2 at boot - will tell you) and if it's anything but a Toshiba, download the test utility from the drive's manufacturer.
  • Well. The CD Drive has been working, as I recently installed a program 2 days before this happened. (Friday).
     
    I would love to download something, but my laptop doesn't load past the boot screen, which is a problem.
     
    Though, would it be possible to set my computer's date back to the last restore point, during this? I recall someone saying their is a way..But. Yeah.
  • Try going into the BIOS, setting the CD drive to the first boot device (ahead of the hard drive), inserting the disc, and shutting down. THen power up and see if it'll boot to the CD.
  • Okay. I changed the order to --
     
    CD/DVD/CD-RW
    Internal HDD
    Diskette Drive
    Onboard NIC
     
    I did as you said, and restarted with the cd in. It did not boot the cd, and continued to it's normal way.
  • Remove the hard drive completely. Will the system then boot from the CD?