3DPiper wrote:I have a Dell M90 notebook computer.Recently I've noticed the computer would pause for a second or two, then go right back to working. I didn't immediately pursue the cause.Now it's getting to where the computer not only pauses, but when it does the screen goes black (like it has no power) for about 40 seconds. Although it looks like it has paused and the screen is black, the hard drive light continues to blink and show activity. Then it comes back on and quickly catches up to any keystrokes/mouse clicks I may have done through frustration while the screen was off.This morning I woke up and moved my mouse to turn it on (I turn on the '1min monitor turn off' at night) but it didn't turn on. I turned it off and back on, and noticed during the Dell boot splash screen there were rows of dots all over the place. The dots were also over the Windows logo. It wouldn't boot normally, so I booted into safe mode. I went to Bitdefender and Panda Software and got two online scans. Both found viruses (Bitdefender finding the offending file) and cleaned it all up. I was then able to reboot normally and work most of the day, but I just had another pause where the screen went dark/off.Is there anything else I can do to diagnose what is causing this? It seems to be random, although it didn't happen while I was in safe mode.-Matthew
A year ago , I had the exact same problem as you with my M90. A tech from DELL replaced the graphic card, motherboard, LCD screen. Nothing worked. At the beginning, it came with Win XP I upgraded it to Vista. A couple months after, the problems occurred. So I downgraded to XP and it worked for a week ! But after that, it never worked normaly; the screen did the same as your pics.
They sent me a brand new M6300 instead (thanks to the warranty !).
So, did you find the problem after one year ?
I've now got the same problem with my M90+Quadro FX 3500M, 2 months after the 3-year warranty ran out :-( I'll try the diagnostics etc with my fingers crossed, then if needed try DELL support for more help.
In doing research on this problem on line for an hour or so, I have found HUNDREDS of people out there who are having this problem. And having it RECUR. Sometimes 5 minutes after the tech leaves, sometimes weeks later. Come on Dell, you are generating a lot of anti-Dell sentiment among a group of people who otherwise have been extremely loyal Dell customers. You need to get this figured out before your reputation is completely ruined. People are talking class-action lawsuits. Figure out a fix and take care of your customers like I know you can and normally do!
A lot of us buy your products because they perform wonderfully, and your service is great. With this problem, however, it seems to be unfixable since it seems to recur so frequently, and renders useless the workstation that so many of us depend on for our living. Issue a recall. Service bulletin. Do SOMETHING to save your name in they eyes of all of your frustrated customers.
I have a Dell M90, bought in 2007…and the warrenty ran out on 22nd May 2010…and hey presto, the computer has died on me last night – literally less than 2 weeks after the warrenty expired – thats a bit fishy isnt it? I have read similar posts on the net whereby peoples laptops are dying just after the warranty runs out!
The laptop booted up fine yesterday, and when i went into photoshop to do some work, it blue screened on me, saying about memory issue. When i reboot, the windows loading screen has vertical dots in lines and in bands of 4 – a blue colour - like the matrix - i dont think i'm neo.
Usage - 3d modelling/photoshop work - my laptop always gets really hot, so i use it with the back end elevated - using some blocks, which allows the hot air to escape a little.
I will try running the diagnostics tonight, which seems the next thing to do - which i have learnt from the great people sharing on forums like this - so thanks in advance...
I doubt Dell are going to want to help out now that the warrenty is gone…
Any other advice would be great.