battery won't charge past 22% on inspiron xps

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battery won't charge past 22% on inspiron xps

  • It says in the control panel that my battery won't charge past 22% and I know it is right becuase I ran it on the battery and it died in like 15 minutes. I tried to recharge but now it is at 22% again and the battery light is flashing yellow. I let it charge overnight and it is still at 22% and flashing yellow. Can someone please help? I don't even use my battery very often. I have had this laptop exactly one year and I have only used the battery maybe 5 or 6 times. Thanks.
  • Okay more news now, I just unplugged the power from the laptop and even know the battery said it was at 22% the laptop just died. The battery is not working at all. Do I need to get a new battery or something? I am still under warranty. Thanks.
  • Yes, the battery needs to be replaced. If the system is less than 12 months old, the battery is under warranty and Dell will replace it.