ZTE AC2737 (Data Card ) is not detecting while trying to install in Win 7 32 Bit. Getting error "ZTE AC2737 (Data Card ) timeout when searching new device, you need install driver manually". But same device is working on other laptops.
Dell. Vostro 3450
windows 7 professional
Where are you getting the drivers from and are they 32bit drivers?
Here's a link to some Windows drivers...unfortunately the site doesn't state which version of Windows they are for
I Did the above steps already,
and still the same problem persists....
To be precise,
The modem can be used as card reader also. So windows is detecting as a ZTE USB storage FFF1 USB device but not as a MOdem..
When i try to set up a new connection and selected dial-up modem . It is not showing the modem as dial-up also.
Normally when installing USB devices one installs the driver / software first. However, the guide advises to plug in the modem first and then the installation auto starts.
Start again by first uninstalling the device and drivers.
But this time install the drivers first and then plug in the device. The installation will begin and the correct drivers should be installed.
After installation has finished click the Reliance Netconnect shortcut on the desktop and enter username and password.
NOTE : I suspect the above drivers are not for Windows 7 32bit and are for Vista 32bit. Therefore the drivers will first need to be installed in compatibility mode
Yup.. But the driver software for ZTE modem is in-built as it has some memory in it .. so it pops up ...
My modem is getting detected as usb device.
I double click setup.exe downloaded from reliance website.
and continue clicking next, next
Finally it says finalising installation , By that time it will search for modem. If not found it wil ask to insert.. but after i insert it is not finding modem and finally says . ."timeout when searching new device, you need install driver manually"
Did you not get an installation Cd with the modem?
I bought it long back .. I dont remember exactly.
But they said installation setup will be inside modem itself nu ..
I used the same ..
My dev details:
ZTE AC 2736
Key Features of ZTE AC 2736
Weight About 40 gm
So it's not compatible with windows 7.
Windows 7 should install it's own native drivers for the USB storage device side of things, but will fail on the modem as it's not compatible.
So to get round this...
First install the modem drivers manually (in compatibility mode) using the link I gave you previously. Make a note of where the drivers get unpacked.
Then plug the device in and allow auto install to start.
The USB storage drivers will be installed but it will fail on the modem. Click finish to end the setup.
Then go to Device Manager and look for any unknown devices.
Right click each one and choose update driver software.
Browse my computer for driver software
Browse to where the drivers were unpacked, choose the driver folder, click OK, click Next.
I already did the above.. But still again i did what u mentioned above..
Everything goes good and finally it says "timeout when searching new device, you need install driver manually".
And again wen i plugged the device and click the reliance netconnect+ desktop icon .. it says "No device or device not ready to work. Confirm and try later.
i went in to device manager and verified. There is no unknown device listed out there.
But i Notice
Under Disk drives menu - - ZTE USB Storage FFF1 USB Device
Under DVD/CD ROM drives -- ZTE USB Storage FFF1 USB Device
Under Portable Devices -- I:\ (ZTE USB Storage FFF1 USB Device)
NO other things related to Modem ..
Try these drivers (Modem only)
These are Windows XP (32bit) drivers and might work with your OS. Again install the drivers first in compatability mode. Then plug the device in.
I downloaded from the above location and extracted the Zip File.
I found 4 files in it..
What to do next?
please provide a screenshot of your Device Manager
Thanks for the screen shots.
Those drivers I linked to don't seem to have an installer. You'll need to add the device manually and point to those drivers.
Have looked at ZTE's site and found these drivers (AC2737)
EDIT: Have just downloaded these and looks like the drivers are for Linux and MACOSX...can you confirm this?
EDIT : Also found this new dialler setup