Water spill. What's my warranty?

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Water spill. What's my warranty?

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Hi, 

my cat just spilled water on my laptop - Inspiron 15 3521. I am looking at Dell support and after entering my service tag I see that my warranty is "Limited Technical Support" and "Rapid Response Depot." I've already tried to dry out the machine, took out the battery as fast as I could after seeing the spill, and took out my hard drive(hopefully there's no damage to it). My question!- does my warranty cover this spill? What would be the best and fastest process to get my machine repaired or replaced? 

Thanks!!

All Replies
  • Hi ocas2070,

    Good day and welcome to the community!

    Thanks for reaching out to us and am sorry to hear about the trouble. Unfortunately, the warranty that you currently have doesn't cover the issue. You may need to keep in touch with our Technical support for a one time repair that would cover both the parts replacement and service. Or you can also check with any local technician to check issue further.  Glad to help.

    Thanks and Regards,

  • Hi ocas2070,

    Just a follow up. If further help is needed, just reach out to to me anytime and I'm glad to assist.

    Thanks and Regards,