External keyboard - shortcuts

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External keyboard - shortcuts

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Hi, I have a Dell Latitude E5430 laptop with a Dell multimedia keyboard and monitor attached. I'm having problems with the keyboard - none of the shortcuts (e.g. Ctrl + C for Copy) work on the keyboard, they only work on the laptop's keyboard. Is there any way to have the shortcuts work on the external keyboard? I do all my typing on the external keyboard. The laptop basically acts as a hard drive.

Other than that, the external keyboard works perfectly.

Any help is appreciated!

All Replies
  • Hi,

    Welcome to the Community. Which operating system are you using? Click on start, all programs, accessories, run, and type in services.msc and press enter. In the services list, look for Human Interface Device Access and click on it, set it to Automatic and start the service. Restart your computer.

    Hope this helps.

    Thank you.