When I first got my XPS 16 laptop I set BIOS passwords for user and admin. Today I changed these passwords to blank (null password) and saved the configuration. The BIOS then did not recognize any password I entered. It was necessary for me to remove the coin battery to restore the BIOS defaults. The user password has now been reset to blank (no password is requested).
However, the admin password is still not reset, so I cannot access BIOS settings. The Dell support topic "How to Clear the BIOS Password - KB Article - 184659" says that there is a PSWD jumper that can be pulled, but I can't find it. I would appreciate any suggestions on how to reset the admin password.
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Modern laptop BIOS is written to an IC which will remember the settings and there is not way to clear it short of contacting Dell, proving ownership, and paying $ for the password removal.
my Dells:Optiplex 3020 - Windows 7 Pro 64-bit / Linux MintOptiplex 3020 - Windows 7 Pro 64-bitPrecision M6300 - Windows 10 Pro 64-bitLatitude D620 - XP Pro SP3
There is no jumper. You will need to call Dell, verify ownership of the system. They'll help you remove the password.
If the system is out of warranty, a standard support-call charge applies.
Hi,I have the same problem, could you help me to reset my password ?Regards,