Does the computer start? If yes, then backup all files and folders that you cannot afford to lose.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
It turns on but I can't get past the welcome screen to access any files. Is there a way of backing up from the log in page?
Create a Live KNOPPIX 5.1.1 CD
Boot the copmuter using the Knoppix CD and if you have an external hard drive, flash drive or external burner, you can get your files and folders that way.
After you get your files and folders, if your computer is under warranty, contact Dell Tech Support.
If your computer is not under warranty, you need to purchas a new hard drive and manually install Windows.
How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer
i am receiving the error code 2000-0146 but my computer is starting up and is working fine but my battery is not charging. Also, on startup it says "The AC adapter type cannot be determined"
One, the hard drive is on its way out. The other issue may be the adapter, or the power jack - or mainboard. Try a new Dell AC adapter first. If that doesn't fix the problem, the system needs an internal repair or replacement of the mainboard.