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My Dell Studio 1747 is slower after installation of Windows 7

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Hi

I recently reformatted my Dell Studio 1747 laptop and had a clean re installation of Windows 7. The re installation erased all previous partitions, as well as files, and should have made my computer faster. However, my laptop is slower, particularly in loading up windows. Performance ratings also seem lower. I installed all the drivers in my Resource CD. Do you think it is because I am missing a driver, making my computer less compatible with windows? Should I have also installed all my drivers to ensure that my computer runs faster?

The problem might also be my hard drive. It is rated lower by Windows experience index.


Can someone help?

All Replies
  • Hi Khraum,

    Welcome to the Community. If you have formatted your hard drive and reinstalled windows, then check the below link on how to install drivers in the correct order, or some devices may not work properly.

    support.dell.com/.../document

    I also suggest you run diagnostics on your hard drive, by pressing F12 at the Dell Logo, select Diagnostics and run an exteneded diagnostics on your hard drive. Post back with any error codes.

    Thank you

    Royan

  • Thanks. I tried reinstalling my drivers today, first by deleting all my drivers. I then rebooted and reinstalled the drivers in the order of the link you gave.

    I have a Dell Studio 1747 laptop, with intel i7 Q720 @1.60 GHZ processor, 6 gigs of DD3 ram, 500Gb ST9500420AS ATA hard drive and an ATI Mobility Radeon HD 4650 processor.

    My resource CD only came with these drivers and categories:

    Applications

    Dell Mobile Broadband Manager REV A01

    Dell QuickSet Rev A00

    Dell Support Center Rev: A04

    Audio

    IDT 92HD73C1 Audio Rev: A00

    Chip Set

    Intel PM55 Express Chipset Family Rev A00

    O2Micro Card Reader Rev: A00

    Communications Applications

    Conexant D400, External USB 56K Modem Rev A01

    Communications Diagnostics Utility

    Conexant D400, External USB 56K Modem Rev A00

    Communication Drivers

    Conexant D400, External USB 56K Model Rev A00

    Dell Wireless 5540 HSPA Minicard Rev: A02

    Communication Utilities

    Conexant D400, External USB56K Modem Rev: A00

    Input Drivers

    Synaptics TouchPad Rev: A00

    Network Applications

    Dell Wireless WLAN 1397 Half Mini Card (4321bg) Rev: A01

    Network Drivers

    Dell Wireless WLAN 1520 Half Mini Card Rev: A00

    Operating System Utilities

    Dell OS Tools Rev: A00-64

    System Utility Drivers:

    ST Microelectronics DE351D Motion Sensor Rev: A00

    Video Drivers

    AMD ATI Mobility Radeon HD 4650 Rev: A01

    AVerMedia Hybrid ATSC Rev: A03

    AVerMedia Hybrid DTMB Rev: A03

    AVerMedia Hybrid DVB-T Rev: A03

     

    These drivers didn't all follow the order of the link you provided, but trying to follow it the best I can I installed them in the order of:

    Dell OS Tools Rev: A00-64

    Intel PM55 Express Chipset Family Rev A00

    O2Micro Card Reader Rev: A00

    ST Microelectronics DE351D Motion Sensor Rev: A00

    IDT 92HD73C1 Audio Rev: A00

    AMD ATI Mobility Radeon HD 4650 Rev: A01

    Dell Wireless 5540 HSPA Minicard Rev: A02

    Dell QuickSet Rev A00

    Dell Wireless WLAN 1520 Half Mini Card Rev: A00

    Dell Wireless WLAN 1397 Half Mini Card (4321bg) Rev: A01

    Synaptics TouchPad Rev: A00

    ST Microelectronics DE351D Motion Sensor Rev: A00

     

    I wasn't sure if I had a modem, so I didn't install any drivers for it, can you tell me where I can go to find out if I have a modem? As well, do you think I need any other drivers? Have I also installed my drivers in the correct order?

    In any case, my computer still takes quite a bit of time to load up. I have few programs on my startup, and they include only the drivers I installed. I don't even have Dell Dock on my computer. The problem I have with loading is that it takes 1 minute for the Windows 7 icon to load up when I turn on my computer, at least 40 seconds for my computer to get into Windows afterwards, and after I get into windows there is a 20-25 second drag, where it is very slow to load up anything and it seems the computer is still trying to load some start up programs. This is much slower than before I reformatted my computer. What do you think is the problem?

    As well, I pressed F12 during boot up and got into Diagnostics. However, it seems to be only a pre boot diagnostics assessment, and did not give me the choice of running an Extended Diagnostics for my hard drive. Can you tell me how to get into this option?

  • Dell Studio 17 (1747) Specifications:

    1.  17.3" HD+ (1600 x 900) TrueLife WLED

    2.  Windows 7 Home Premium 64-bit

    3.   Intel Core i7 720QM processor (1.6GHz, 6MB L3 cache)

    4.   ATI Mobility Radeon HD 4650 1GB

    5.  4GB DDR3 RAM (2x 2GB)

    6.   320GB Western Digital Scorpio Black 7200RPM Hard Drive

    7.   Dell Wireless 1397 802.11g

    8.   8X DVD burner

    9.   Three-year limited warranty

    10.  9-cell battery (85Wh)

  • Hi,

    You can boot of the Drivers and Utilities disc, to run the diagnostics. Press the F12 key on startup at the Dell Logo, select CD/DVD drive, and press enter, press any key to boot from CD, and run an extended diagnostics on your hard drive.

    To check if all the drivers are installed, you will need to check device manager. Click on start, right click on computer, click on properties, click on device manager, check if you have any devices with a exclamation mark or yellow question mark, also check if you have anything under Other Devices.

    You can also try disabling your services, which startup automatically when you turn on your computer. Click on start, type in msconfig and press enter, click on the Services Tab on top, click on hide all Microsoft Services at the bottom, and uncheck services that are not required, and click on Apply ok, and restart your computer.

    Thank you

    Royan

  • Hi, thanks for your suggestions.

    I ran a complete extended diagnostic of my hard drive as well as most other components of my computer, and they all check out fine. I also checked device manager, and there are no devices with exclamation or question marks.

    Could the problem with my Dell 1747 be that the Windows 7 64 bit installation disk that came with my computer has some problems, and installed Windows 7 wrong? I'm just wondering because it seems that my Windows 7 is just slow at boot up. I tried booting up in diagnostic mode, which should not load any drivers or most of the Microsoft services, but the load time is just as slow. (Load time for Windows 7 at any mode is around 2 minutes).

    Or could it be that I am missing a Dell utility that makes my hard drive or some other software more compatible with Windows 7?

  • Hi,

    It could be an issue with the Operating system. If you have not removed the restore partion, then you can Restore it back to factory settings. If that is not available then manually reinstall windows.

    support.dell.com/.../document

    Thank you

    Royan

  • There is no utility that makes a Dell more compatible.  That said, did you use a Dell OS reinstallation disc or what media did you use to reinstall?  How did you do the installation (did you start it within windows or did you boot to the CD and manually remove the partitions?)

    --
    Terry W.

    “Those who dream by day are cognizant of many things that escape those who dream only at night.” - Edgar Allan Poe

  • Hi, I had already reinstalled windows 3 times already. Unfortunately the restore partition is gone, and I am hesitant to reformat my computer too many times. Would it be damaging to the hard drive?

    As well, check my the event viewer on my Windows 7, and I got a whole bunch of warnings and errors. Do any of these makes sense to you?

    Error 29/02/2012 8:39:35 AM System Restore 8193 None

    Log Name:      Application

    Source:        System Restore

    Date:          29/02/2012 8:39:35 AM

    Event ID:      8193

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Yang-PC

    Description:

    Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

    Event Xml:

    <Event xmlns="schemas.microsoft.com/.../event">

     <System>

       <Provider Name="System Restore" />

       <EventID Qualifiers="0">8193</EventID>

       <Level>2</Level>

       <Task>0</Task>

       <Keywords>0x80000000000000</Keywords>

       <TimeCreated SystemTime="2012-02-29T15:39:35.000000000Z" />

       <EventRecordID>1970</EventRecordID>

       <Channel>Application</Channel>

       <Computer>Yang-PC</Computer>

       <Security />

     </System>

     <EventData>

       <Data>C:\Windows\system32\svchost.exe -k netsvcs</Data>

       <Data>Windows Update</Data>

       <Data>0x81000101</Data>

       <Binary>010100819D010000870100009501000022CE28677C6DDA79E28C1C000000000000000000</Binary>

     </EventData>

    </Event>

    Error 29/02/2012 8:58:28 AM EventSystem 4622 Event Service

    Log Name:      Application

    Source:        Microsoft-Windows-EventSystem

    Date:          29/02/2012 8:58:28 AM

    Event ID:      4622

    Task Category: Event Service

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Yang-PC

    Description:

    The COM+ Event System could not marshal the subscriber for subscription {AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.  The HRESULT was 80070005.

    Event Xml:

    <Event xmlns="schemas.microsoft.com/.../event">

     <System>

       <Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />

       <EventID Qualifiers="49152">4622</EventID>

       <Version>0</Version>

       <Level>2</Level>

       <Task>17</Task>

       <Opcode>0</Opcode>

       <Keywords>0x80000000000000</Keywords>

       <TimeCreated SystemTime="2012-02-29T15:58:28.000000000Z" />

       <EventRecordID>1991</EventRecordID>

       <Correlation />

       <Execution ProcessID="0" ThreadID="0" />

       <Channel>Application</Channel>

       <Computer>Yang-PC</Computer>

       <Security />

     </System>

     <EventData>

       <Data Name="param1">80070005</Data>

       <Data Name="param2">{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}</Data>

     </EventData>

    </Event>

    Error 29/02/2012 8:58:28 AM EventSystem 4622 Event Service

    Log Name:      Application

    Source:        Microsoft-Windows-EventSystem

    Date:          29/02/2012 8:58:28 AM

    Event ID:      4622

    Task Category: Event Service

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Yang-PC

    Description:

    The COM+ Event System could not marshal the subscriber for subscription {AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}.  The HRESULT was 80070005.

    Event Xml:

    <Event xmlns="schemas.microsoft.com/.../event">

     <System>

       <Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />

       <EventID Qualifiers="49152">4622</EventID>

       <Version>0</Version>

       <Level>2</Level>

       <Task>17</Task>

       <Opcode>0</Opcode>

       <Keywords>0x80000000000000</Keywords>

       <TimeCreated SystemTime="2012-02-29T15:58:28.000000000Z" />

       <EventRecordID>1991</EventRecordID>

       <Correlation />

       <Execution ProcessID="0" ThreadID="0" />

       <Channel>Application</Channel>

       <Computer>Yang-PC</Computer>

       <Security />

     </System>

     <EventData>

       <Data Name="param1">80070005</Data>

       <Data Name="param2">{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}</Data>

     </EventData>

    </Event>

  • I installed from the Dell OS reinstallation disc, and booted it during startup by pressing F12 at the Dell logo and loading up the installation disc. I also removed all partitions. This should have been easy, but why is Windows 7 running so slow?

  • So your operating system isn't properly detecting the partitions/drives right.  As far as wiping the drive too much it doesn't make a difference really what data you read/write over.  It's no different then surfing the web to your computer (in that it's just data)..

    A quick search for one of those errors gave me a suggested fix of.. (the first error by the way)

    Verify if these two services are running:

     a)    Volume Shadow Copy service

     b)    Windows backup

    Also ensure that their dependency services are running.

    Verify if their dependency services are running.

    You can check this information from services.msc

    1)    Go to start and type services.msc in the search field.

    2)    Locate the two services.

    3)    Right-Click on the service one at a time.

    4)    Select properties.

    5)    Go to Dependencies Tab.

    6)    Note the dependency services.

    7)    Make sure they’re also running.

    8)    To start a service, right click on it and select start.

    From many users facing the same issue, turning off system restore for the hard disk on which Windows is installed and turning it back on seems to have solved the issue.

    You may try the same.

    Refer:

    Turn System Restore on or off

    windows.microsoft.com/.../Turn-System-Restore-on-or-off

    See if this helps.

    Try running the Windows backup utility.

    Please turn off your Rollback Rx while performing the steps.

    For backup, refer:

    Protect your files and PC with Windows 7 Backup

    blogs.technet.com/.../protect-your-files-and-pc-with-windows-7-backup.aspx

    --
    Terry W.

    “Those who dream by day are cognizant of many things that escape those who dream only at night.” - Edgar Allan Poe

  • I think my problem is the Windows 7 re-installation disk that came with my system. When I boot up the disk during start up, it takes at least 7 minutes for it to get to the screen where it asks me what language I use. The disk sometimes also seems to freeze while it is re-installing windows, but gets back to the process 1 or 2 minutes later. My computer is over the warranty period, but does anyone think that Dell would be willing to swap my re-installation disk for a new one if I ask them?