Adapter Problem - Driver is not installed

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Adapter Problem - Driver is not installed

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hi,

 

I am having a dell vostro 1310 laptop . I am not able to  connect to ethernet. An option pops out as driver not installed. There are no yellow marks in device manager. any solution would be greatly appreciated.

 

thanks.

All Replies
  • Locate the Drivers and Downloads for your system by Clicking Here.

  • All the drivers mentioned are installed.  But still I am getting the same error.

  • If you go into the BIOS, does it see the ethernet adapter?

     

    Find your network adapter

    This works with Windows Vista and Windows 7.
    This does NOT work with Windows XP or earlier operating systems.
     
    Copy the text between the lines and paste it to Notepad.
     


    systeminfo >c:\systinfo.txt
    c:\systinfo.txt

    Save the file as systeminfo.cmd

    Right click on the systeminfo.cmd and select Run as administrator and it will produce a system information log.
    The system log should open up in Notepad.

    Go to the bottom of the log.

    Here is what mine looks like


    Network Card(s):      2 NIC(s) Installed.
                                     [01]: Broadcom NetXtreme 57xx Gigabit Controller
                                     Connection Name: Local Area Connection
                                     Status:          Media disconnected
                                     [02]: DW1501 Wireless-N WLAN Half-Mini Card
                                     Connection Name: Wireless Network Connection
                                     DHCP Enabled:    Yes
                                     DHCP Server:     192.168.1.1
                                     IP address(es)
                                     [01]: 192.168.1.13
                                     [02]: fe80::8402:c514:c0c7:d7cd

    Copy the network card section and paste it back here.

  • I have windows XP in my system.Please let me know the procedure for it

  • www.computerhope.com/.../ch000500.htm

    Post back what network adapters are shown.

    Here are my network adapters:

    Name                   [00000007] Broadcom NetXtreme 57xx Gigabit Controller
    Adapter Type       Ethernet 802.3
    Product Type       Broadcom NetXtreme 57xx Gigabit Controller
    Installed               Yes

    Name                  [00000012] DW1501 Wireless-N WLAN Half-Mini Card
    Adapter Type      Ethernet 802.3
    Product Type      DW1501 Wireless-N WLAN Half-Mini Card
    Installed              Yes

  • Name [00000001] 1394 Net Adapter

    Adapter Type Ethernet 802.3

    Product Type 1394 Net Adapter

    Installed Yes

    PNP Device ID V1394\NIC1394\A000B000C010

    Last Reset 1/21/2012 5:37 PM

    Index 1

    Service Name NIC1394

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled Yes

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address A2:C5:A7:CF:6F:E5

    Driver c:\windows\system32\drivers\nic1394.sys (5.1.2600.5512 (xpsp.080413-0852), 60.38 KB (61,824 bytes), 4/13/2008 8:21 PM)

    Name [00000010] Dell Wireless 1395 WLAN Mini-Card

    Adapter Type Ethernet 802.3

    Product Type Dell Wireless 1395 WLAN Mini-Card

    Installed Yes

    PNP Device ID PCI\VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&1B09A299&0&00E3

    Last Reset 1/21/2012 5:37 PM

    Index 10

    Service Name BCM43XX

    IP Address 172.25.69.58

    IP Subnet 255.255.254.0

    Default IP Gateway 172.25.68.1

    DHCP Enabled Yes

    DHCP Server 172.24.1.2

    DHCP Lease Expires 1/21/2012 6:21 PM

    DHCP Lease Obtained 1/21/2012 6:06 PM

    MAC Address 00:24:2B:34:47:E1

    Memory Address 0xF4000000-0xF7FFFFFF

    IRQ Channel IRQ 19

    Driver c:\windows\system32\drivers\bcmwl5.sys (5.10.38.26, 1.33 MB (1,391,104 bytes), 3/26/2011 8:47 PM)

    Name [00000011] Packet Scheduler Miniport

    Adapter Type Ethernet 802.3

    Product Type Packet Scheduler Miniport

    Installed Yes

    PNP Device ID ROOT\MS_PSCHEDMP\0001

    Last Reset 1/21/2012 5:37 PM

    Index 11

    Service Name

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:24:2B:34:47:E1

    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 3:00 AM)

    Name [00000012] Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

    Adapter Type Ethernet 802.3

    Product Type Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

    Installed Yes

    PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_026F1028&REV_02\4&139D1158&0&00E4

    Last Reset 1/21/2012 5:37 PM

    Index 12

    Service Name RTLE8023xp

    IP Address 0.0.0.0

    IP Subnet

    Default IP Gateway Not Available

    DHCP Enabled Yes

    DHCP Server

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:21:70:CF:92:6A

    I/O Port 0x00005000-0x00005FFF

    Memory Address 0xF8610000-0xF8610FFF

    Memory Address 0xF8600000-0xF86FFFFF

    IRQ Channel IRQ 16

    Driver c:\windows\system32\drivers\rtenicxp.sys (5.686.0103.2008 built by: WinDDK, 103.38 KB (105,856 bytes), 8/29/2011 8:58 AM)

    Name [00000013] Packet Scheduler Miniport

    Adapter Type Ethernet 802.3

    Product Type Packet Scheduler Miniport

    Installed Yes

    PNP Device ID ROOT\MS_PSCHEDMP\0002

    Last Reset 1/21/2012 5:37 PM

    Index 13

    Service Name

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:21:70:CF:92:6A

    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 3:00 AM)

    Name [00000002] Microsoft TV/Video Connection

    Adapter Type Not Available

    Product Type Microsoft TV/Video Connection

    Installed Yes

    PNP Device ID Not Available

    Last Reset 1/21/2012 5:37 PM

    Index 2

    Service Name NdisIP

    IP Address 0.0.0.0

    IP Subnet

    Default IP Gateway Not Available

    DHCP Enabled Yes

    DHCP Server

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:21:70:CF:92:6A

    Name [00000003] RAS Async Adapter

    Adapter Type Not Available

    Product Type RAS Async Adapter

    Installed Yes

    PNP Device ID Not Available

    Last Reset 1/21/2012 5:37 PM

    Index 3

    Service Name AsyncMac

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Name [00000004] WAN Miniport (L2TP)

    Adapter Type Not Available

    Product Type WAN Miniport (L2TP)

    Installed Yes

    PNP Device ID ROOT\MS_L2TPMINIPORT\0000

    Last Reset 1/21/2012 5:37 PM

    Index 4

    Service Name Rasl2tp

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413-0852), 50.13 KB (51,328 bytes), 4/14/2008 3:00 AM)

    Name [00000005] WAN Miniport (PPTP)

    Adapter Type Wide Area Network (WAN)

    Product Type WAN Miniport (PPTP)

    Installed Yes

    PNP Device ID ROOT\MS_PPTPMINIPORT\0000

    Last Reset 1/21/2012 5:37 PM

    Index 5

    Service Name PptpMiniport

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 50:50:54:50:30:30

    Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413-0852), 47.25 KB (48,384 bytes), 4/14/2008 3:00 AM)

    Name [00000006] WAN Miniport (PPPOE)

    Adapter Type Wide Area Network (WAN)

    Product Type WAN Miniport (PPPOE)

    Installed Yes

    PNP Device ID ROOT\MS_PPPOEMINIPORT\0000

    Last Reset 1/21/2012 5:37 PM

    Index 6

    Service Name RasPppoe

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 33:50:6F:45:30:30

    Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413-0852), 40.50 KB (41,472 bytes), 4/14/2008 3:00 AM)

    Name [00000007] Direct Parallel

    Adapter Type Not Available

    Product Type Direct Parallel

    Installed Yes

    PNP Device ID ROOT\MS_PTIMINIPORT\0000

    Last Reset 1/21/2012 5:37 PM

    Index 7

    Service Name Raspti

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817-1148), 16.13 KB (16,512 bytes), 4/14/2008 3:00 AM)

    Name [00000008] WAN Miniport (IP)

    Adapter Type Not Available

    Product Type WAN Miniport (IP)

    Installed Yes

    PNP Device ID ROOT\MS_NDISWANIP\0000

    Last Reset 1/21/2012 5:37 PM

    Index 8

    Service Name NdisWan

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413-0852), 89.38 KB (91,520 bytes), 4/14/2008 3:00 AM)

    Name [00000009] Packet Scheduler Miniport

    Adapter Type Ethernet 802.3

    Product Type Packet Scheduler Miniport

    Installed Yes

    PNP Device ID ROOT\MS_PSCHEDMP\0000

    Last Reset 1/21/2012 5:37 PM

    Index 9

    Service Name

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address E8:23:20:52:41:53

    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 3:00 AM)

  • At least your computer is seeing the ethernet adapter.

    Here are your adapters for your information.


    Name                    [00000010] Dell Wireless 1395 WLAN Mini-Card
    Adapter Type        Ethernet 802.3
    Product Type        Dell Wireless 1395 WLAN Mini-Card
    Installed                Yes

    Name                    [00000012] Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
    Adapter Type        Ethernet 802.3
    Product Type        Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
    Installed                Yes

    Download and install this network driver
    http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats?DriverId=D6X80&FileId=2731103360

     

  • Installed it . The adapters are the following  :

    Name [00000001] 1394 Net Adapter

    Adapter Type Ethernet 802.3

    Product Type 1394 Net Adapter

    Installed Yes

    PNP Device ID V1394\NIC1394\A000B000C010

    Last Reset 1/21/2012 5:47 PM

    Index 1

    Service Name NIC1394

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled Yes

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address A2:C5:A7:CF:6F:E5

    Driver c:\windows\system32\drivers\nic1394.sys (5.1.2600.5512 (xpsp.080413-0852), 60.38 KB (61,824 bytes), 4/13/2008 8:21 PM)

    Name [00000010] Dell Wireless 1395 WLAN Mini-Card

    Adapter Type Ethernet 802.3

    Product Type Dell Wireless 1395 WLAN Mini-Card

    Installed Yes

    PNP Device ID PCI\VEN_14E4&DEV_4315&SUBSYS_000B1028&REV_01\4&1B09A299&0&00E3

    Last Reset 1/21/2012 5:47 PM

    Index 10

    Service Name BCM43XX

    IP Address 172.25.69.58

    IP Subnet 255.255.254.0

    Default IP Gateway 172.25.68.1

    DHCP Enabled Yes

    DHCP Server 172.24.1.2

    DHCP Lease Expires 1/21/2012 6:45 PM

    DHCP Lease Obtained 1/21/2012 6:30 PM

    MAC Address 00:24:2B:34:47:E1

    Memory Address 0xF4000000-0xF7FFFFFF

    IRQ Channel IRQ 19

    Driver c:\windows\system32\drivers\bcmwl5.sys (5.10.38.26, 1.33 MB (1,391,104 bytes), 3/26/2011 8:47 PM)

    Name [00000011] Packet Scheduler Miniport

    Adapter Type Ethernet 802.3

    Product Type Packet Scheduler Miniport

    Installed Yes

    PNP Device ID ROOT\MS_PSCHEDMP\0001

    Last Reset 1/21/2012 5:47 PM

    Index 11

    Service Name

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:24:2B:34:47:E1

    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 3:00 AM)

    Name [00000012] Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

    Adapter Type Ethernet 802.3

    Product Type Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC

    Installed Yes

    PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_026F1028&REV_02\4&139D1158&0&00E4

    Last Reset 1/21/2012 5:47 PM

    Index 12

    Service Name RTLE8023xp

    IP Address 0.0.0.0

    IP Subnet

    Default IP Gateway Not Available

    DHCP Enabled Yes

    DHCP Server

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:21:70:CF:92:6A

    I/O Port 0x00005000-0x00005FFF

    Memory Address 0xF8610000-0xF8610FFF

    Memory Address 0xF8600000-0xF86FFFFF

    IRQ Channel IRQ 16

    Driver c:\windows\system32\drivers\rtenicxp.sys (5.686.0103.2008 built by: WinDDK, 103.38 KB (105,856 bytes), 8/29/2011 8:58 AM)

    Name [00000013] Packet Scheduler Miniport

    Adapter Type Ethernet 802.3

    Product Type Packet Scheduler Miniport

    Installed Yes

    PNP Device ID ROOT\MS_PSCHEDMP\0002

    Last Reset 1/21/2012 5:47 PM

    Index 13

    Service Name

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:21:70:CF:92:6A

    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 3:00 AM)

    Name [00000002] Microsoft TV/Video Connection

    Adapter Type Not Available

    Product Type Microsoft TV/Video Connection

    Installed Yes

    PNP Device ID Not Available

    Last Reset 1/21/2012 5:47 PM

    Index 2

    Service Name NdisIP

    IP Address 0.0.0.0

    IP Subnet

    Default IP Gateway Not Available

    DHCP Enabled Yes

    DHCP Server

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 00:21:70:CF:92:6A

    Name [00000003] RAS Async Adapter

    Adapter Type Not Available

    Product Type RAS Async Adapter

    Installed Yes

    PNP Device ID Not Available

    Last Reset 1/21/2012 5:47 PM

    Index 3

    Service Name AsyncMac

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Name [00000004] WAN Miniport (L2TP)

    Adapter Type Not Available

    Product Type WAN Miniport (L2TP)

    Installed Yes

    PNP Device ID ROOT\MS_L2TPMINIPORT\0000

    Last Reset 1/21/2012 5:47 PM

    Index 4

    Service Name Rasl2tp

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413-0852), 50.13 KB (51,328 bytes), 4/14/2008 3:00 AM)

    Name [00000005] WAN Miniport (PPTP)

    Adapter Type Wide Area Network (WAN)

    Product Type WAN Miniport (PPTP)

    Installed Yes

    PNP Device ID ROOT\MS_PPTPMINIPORT\0000

    Last Reset 1/21/2012 5:47 PM

    Index 5

    Service Name PptpMiniport

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 50:50:54:50:30:30

    Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413-0852), 47.25 KB (48,384 bytes), 4/14/2008 3:00 AM)

    Name [00000006] WAN Miniport (PPPOE)

    Adapter Type Wide Area Network (WAN)

    Product Type WAN Miniport (PPPOE)

    Installed Yes

    PNP Device ID ROOT\MS_PPPOEMINIPORT\0000

    Last Reset 1/21/2012 5:47 PM

    Index 6

    Service Name RasPppoe

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address 33:50:6F:45:30:30

    Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413-0852), 40.50 KB (41,472 bytes), 4/14/2008 3:00 AM)

    Name [00000007] Direct Parallel

    Adapter Type Not Available

    Product Type Direct Parallel

    Installed Yes

    PNP Device ID ROOT\MS_PTIMINIPORT\0000

    Last Reset 1/21/2012 5:47 PM

    Index 7

    Service Name Raspti

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817-1148), 16.13 KB (16,512 bytes), 4/14/2008 3:00 AM)

    Name [00000008] WAN Miniport (IP)

    Adapter Type Not Available

    Product Type WAN Miniport (IP)

    Installed Yes

    PNP Device ID ROOT\MS_NDISWANIP\0000

    Last Reset 1/21/2012 5:47 PM

    Index 8

    Service Name NdisWan

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address Not Available

    Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413-0852), 89.38 KB (91,520 bytes), 4/14/2008 3:00 AM)

    Name [00000009] Packet Scheduler Miniport

    Adapter Type Ethernet 802.3

    Product Type Packet Scheduler Miniport

    Installed Yes

    PNP Device ID ROOT\MS_PSCHEDMP\0000

    Last Reset 1/21/2012 5:47 PM

    Index 9

    Service Name

    IP Address Not Available

    IP Subnet Not Available

    Default IP Gateway Not Available

    DHCP Enabled No

    DHCP Server Not Available

    DHCP Lease Expires Not Available

    DHCP Lease Obtained Not Available

    MAC Address E8:23:20:52:41:53

    Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413-0852), 67.50 KB (69,120 bytes), 4/14/2008 3:00 AM)

  • According to information that you posted, the ethernet adapter is installed and Windows sees it and Dell's latest driver is installed.  But it does not have and IP address assigned.

    Ethernet connection

    Product Type                   Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC
    IP Address                        0.0.0.0
    IP Subnet
    Default IP Gateway          Not Available
    DHCP Enabled                 Yes 
    DHCP Server 
    DHCP Lease Expires        Not Available
    DHCP Lease Obtained     Not Available

     

    Just a crazy question, when does the popup message appear that you referenced in your first post?

     

  • It appears each time laptop starts and unable to ethernet LAN .

  • vaniuser,

     

    Was your operating system recently installed?

     

    Places to look to see if your Connection is enabled

     

    The Finding System Information Tool works for all operating systems. Some virus programs will not allow it to run but it's a harmless tool.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • No. my system is not recently installed. i am having this lan connection problem for a long time and the pop always turns up.

  • Any help would be greatly appreciated

  • Any pointers?

  • vaniuser,

     

    Power off your ISP modem/router. Power off your wireless router(if any) wait 30 seconds. Then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any)

     

    Restart your computer.

     

    Can you connect?

     

    In not, then run and post an ipconfig /all log.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!