stains/specks on my screen

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Laptop computer Forums (Audio, General Hardware, Video)

stains/specks on my screen

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today noticed that i had specks on the monitor of my laptop...tried suggested methods of cleaning,  but they are still there...any suggestions before I call support?

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  • Hi SamDellSam,

    Welcome to the Community. Is this dead pixels or dust specks? Have you tried using an alcohol based solution to clean it. Dell technical support cannot do much in this case as this is normal wear and tare. If its dead pixels, please check the below link on Dell's policy on dead pixels.

    en.community.dell.com/.../17785982.aspx

    Thank you

    Royan