Dell inspiron Mini 10 Blue screen error code

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Dell inspiron Mini 10 Blue screen error code

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Hi

I have a Dell Inspiron Mini 10 laptop and today I have switched it on and got these codes:

STOP: c000021a [Fatal Error]

0xc0000135 (0x00000000 0x00000000) The system has been shut down

Is there any way I can fix this? the problem is that I can't log on past the codes to download anything so its hard to do it from the laptop.

Is there a way to get past the codes.

I would be really gratefull for any help in this, Im baffled. Thank you so much Julie

All Replies
  • Press F12 at powerup.  Boot to the Dell diagnostics and run the extended test on the hard drive.

  • Thank you so much for your help I have spoken to Dell and it is going to be a hassel I just know it.

    I have run the diagnostics as you said and I am getting this message

     

    SATA Disk S/N=WD-WXE0A89V6767

    Do you have any idea what this means? thank you so much for your help