I just purchase a Studio 15 laptop and it works great. The one problem I'm having is, the keys must be pressed hard for them to work. Some keys seem to be worse than others. Will this improve with use? My previous Toshiba laptop didn't do this. It is frustrating to be typing and look up and many of the letters didn't appear on the screen. To clarify, the keys press OK, just the charecters won't always appear unless you press hard.
Contact Dell Support since this is a new computer.
Hi. Same happened to my new Studio 1537. I was wondering how you managed to resolve this problem.
As I did not buy directly from Dell. Before returning Laptop was considering my options.
Did Dell fix this by replacing with new keyboard?
I was thinking either a new keyboard or the connection of the keyboard to the Laptop is loose.