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Windows 7 and Dell Bluetooth 355 driver


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Windows 7 and Dell Bluetooth 355 driver

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I have a dell xps m1330 with the above bluetooth module inside.  I recently updated to windows 7 rc1 (64 bit) and everything is working great except for this.  i cannot seem to find a driver that will get this to work.  Has anyone had any luck getting their bluetooth module to work with windows 7?  any help is much appreciated.

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  • I am a few weeks behind everyone on this thread, but I have read everyone's suggestions and have solved my problem.  I, too, have an XPS M1330, Windows 7 64 bit, Dell 355 and, also, the Dell BH200 bluetooth stereo headset.  I had tried downloading drivers from Broadcom and using the default Microsoft drivers and nothing would allow me to connect to the headset.  I tried updating the driver from the R226750 package and that failed as well.  I ended up installing that entire package.  I restarted my machine, then connected the BH200 headset.  The install was great, except for the fact that I couldn't use them as a headset.  So, I went into the properties for the BH200 and enabled the Headset profile by checking off that box.  That installed without a problem.  I went back to the Sound properties window and still nothing.  So I restarted again, reconnected my headset and it was finally there.  I selected the headset as the default and all is well.

    Hopefully this helps some of you.

    Thanks to everyone who gave us all of their input.  I wouldn't have been able to do this otherwise.

  • Run this it is the bluetooth stack you need to get up and running ...



    just choose download for your OS...

  • And that would pertain to Dell systems?

  • rseiler

    And that would pertain to Dell systems?


    Yes, it is a driver for the same chipset that is in your dell bluetooth cards...




  • OK, good. So that sounds like the second-best choice after the in-box drivers (that is, if MS's don't work in a given situation).

    Although, did you see this?

    Please note that this TOSHIBA Bluetooth stack is for TOSHIBA notebooks only! 
    It will expire on all other Bluetooth hardware after 30 days!

  • rseiler

    OK, good. So that sounds like the second-best choice after the in-box drivers (that is, if MS's don't work in a given situation).

    Although, did you see this?

    Please note that this TOSHIBA Bluetooth stack is for TOSHIBA notebooks only! 
    It will expire on all other Bluetooth hardware after 30 days!

    Wow... someone who actually pays attention to those stupid legal Good for you, basically I cannot see a company writing this type of expiration into their drivers, imagine the potential nightmare they would create for their actual customers. They probably just want to scare people into not downloading and using their bandwidth. Personally I think  Toshiba is another (evil) corporation looking for ways to save money. Obviously they have a personal vendetta against me!

    Anyways, It has been working with no issue for me since mid December.  I tried setting my date for march and rebooted a couple of times with no issues. I tested my bluetooth mouse, enable and disable the radio etc. It seems that is just a diversionary tactic. I wouldn't worry about that message, even if (and I don't think you will) you have an issue in a month maybe there will be a better fix for you then.


    Good Luck


    PS... Toshiba I am watching YOU!

  • Yes, sounds good. And I've never even heard of a driver that expires. BTW, I came across this document when looking for other BT information. It seems Dell doesn't really like Toshiba drivers/stack software, since it's bending over backwards telling us how to remove them.

  • I have a XPS M1710 with Dell 355 Bluetooth chip. I recently installed Windows 7 Ultimate, and I'm having issues with my Bluetooth Headset (Motorola S9).

    First of all, the default Microsoft drivers (Dated 2006) placed a Bluetooth icon in my tray, but the "Allow a device to connect" option is greyed out.

    Secondly, if I add a device, such as my headset, I make it discoverable, the bluetooth software sees it, and it is added to my device list. It even recognizes it as a "Motorola S9". This is good news.

    However, when I go to the "Devices and Printers" control panel applet, right click on my device and choose Properties, the "Bluetooth Services" tab searches for a bit, then does not display any services for this device. In XP, an icon for using this device as an audio headset would appear and allow me to connect it to my computer. This prevents me from using my wireless headset properly.

    So either the S9 isn't Windows 7 compatible, or there is a driver issue with the Dell 355 chip.

    I installed the Dell drivers (R140135) but this did not solve the problem. Now the S9 isn't even detected. I tried the update (R159805) and still nothing. I came across this post and tried uninstalling the Widcomm drivers, and removing all Dell bluetooth drivers. Restarting windows replaced the default Microsoft drivers, but still no services are found.

    I tried installing the R226750 Bluetooth 370 driver, but it hangs on "Configuring Bluetooth Services" when installing Widcomm driver. So, I decided to search the internet for a Widcomm driver, which led me to this page on the broadcom website: which couldn't install.. it would just hang. I went back and removed the Widcomm driver and restarted. Next, I tried to add my device again. But THIS time, a window appeared that said "you need to update to the latest version of your bluetooth software" and it took me to a webpage here: , which was for a Lenovo. THIS IS THE SOLUTION. Now, when I go to my Devices and Printers, I see the S9, and the proerties window has the correct bluetooth services listed! The services listed are:

    Audio Sink, Handsfree Telephony, Headset, Remote Conrol, and Remotely controllable device.

    The "Headset" service was not checked, so I checked it and clicked OK. A new device was found, and more bluetooth software drivers were installed.

    Next, I went back to the Devices and Printers page, and right clicked my headset device and chose "Control". This opened a network-connections like window that showed my device on the right with the bluetooth chipset on the left and a line between them. The status said "Disconnected", so I needed to connect. First, however, I clicked the "Handset Type" option, and chose "My Handsfree device Motorola S9 does not have a display" because I didn't want it waiting on an authorization code.

    Finally, I clicked "Connect", and the status said "Connected"!! Windows 7 automatically switched my speaker output to the headset and activated the microphone.

    So, now that everything is working, I don't want to mess it up. But here's what I think you should do if you're having the same issue:

    1. Uninstall all bluetooth drivers (using Device manager) and Widcomm software (using Programs and Features control panel applet)
    2. Install the Dell R226750 Bluetooth 370 package. If it hangs at the end, just reboot your computer.
    3. Uninstall the Widcomm software again (using Programs and Features control panel applet).
    4. Install the 7zbv14ww.exe Lenovo software
    5. Once it's completely done (it takes a while), reboot. You have to watch the tray icon that shows it's installing drivers, and wait for the icon to disappear (it will tell you when it's done).
    6. Set your device to discoverable and click the bluetooth tray icon and choose "add device".
    7. From there, you need to check its properties and ensure the bluetooth service is enabled that you want to use. Then you need to connect it using the "Control" option on the Device window.

    I hope this helps someone- it took me forever but it's nice to know I found a solution. I'm saving that 7zbv14ww.exe file in case I ever have to reinstall Windows. I really think that was the key to getting everything working. It added three items to the "Programs and Features" window, all called "Windows Driver Package"... two were Broadcom Bluetooth drivers and one was a "HID Class" driver. All were dated 2009.

  • I have finally solved it on my Inspiron 1720.  As you can see from this thread on, the trick turned out to be downloading a newer Broadcom driver from Gateway which seems totally odd to me.  It would have been nice to see Dell update their driver, but oh well, I'll take whatever works.

    Note, there are other suggestions in that thread which could be of more use depending on your situation, I just thought I'd share the one that worked for me.

    1. Uninstall Broadcom bluetooth software
    2. Download and install this
    3. Now, add your device, Windows 7 should automatically download various drivers
    4. Go to your bluetooth devices, see and entry for your headset, right click, properties, services tab and make sure headset option is selected
    5. After all these, right click volume icon, playback devices and you should find an entry for the connected bluetooth headset. Set that as default and you're good to go!

  • Up until today, I had been experiencing issues syncing my Dell BH 200 bluetooth headset with my Studio XPS 1645 running Win 7 OS. My headset worked well with Vista earlier, but didn't work on Win 7.

    Issue was: I was not able to see this option "Speakers Bluetooth Headset" upon right clicking on the "Speakers->Playback devices" on the system tray (on right side below) on my machine.

    I did the following:

    1. Uninstalled Bluetooth driver software

    2. Downloaded Bluetooth software from "", choose "Drivers & Downloads", select "Windows 7- 64 bit" and "ALL" and under "Network" choose "Dell Application Wireless 370 Bluetooth Mini Card" - download this appliciation and Click "Save" and save it to your desktop

    3. Right click on the icon of bluetooth software downloaded on to your desktop and click on "Properties" and in there choose "Compatibility" (second tab) and select "Windows Visa Service Pack 2" and click "Apply" and "Ok"

    4. Now again before running the application, right click and click on "Run as Administrator"

    5. Now the application witll be installed and will ask to reboot the system.

    Upon rebooting the system my Dell BH 200 bluetooth headset worked well as an hands free device and currenly I am enjoying using it.

    Hope this helps.

  • The "R140135" Dell driver works only for a Vista operating system - not Windows 7.

  • I can confirm that R159805 does enable the Dell 355 Bluetooth module to work in Windows 7 (32 or 64).  You don't need the Dell supplied drivers, Windows 7 (retail) has everything you need.   The patch just tells Windows that the BT module is 'on'.

  • After literally hours and hours of trying to get a little Microsoft Bluetooth Notebook Mouse 5000 to work with Windows 7 Professional on an Inspiron 9400 your post did the trick!  (And it was Dell OEM software, on top of that)

    Can't thank you enough, and I hope everybody else who's in the same boat reads this post, and a lot sooner than I did!

    It worked like a charm.


  • Glad it worked!

  • Did you ever get this to work?  I'm having a similar problem with my Studio 14 running Windows Server 2008 R2.