Yesterday when I was working on my laptop. The laptop proceeded to get reasonably hot. The left region where you rest your wrist got particularily hot. More so than the right anyways. I also noticed that the fans were not running (neither the GPU fans nor the CPU fan). I shut down the computer. and am using another terminal to write this. I have not restarted the computer because I am concerned about CPU / GPU damage and don't want to restart unless I have a way of monitoring the temperatures and fan activity.
Is there a Dell provided software utility, or Dell approved one, for monitoring / alarming temperature settings for the system (CPU / GPU / Hard Drives / Ambient / etc.) and Manually turning on the fans if there is a problem. Also I need to know why this happended in the first place. Is this a BIOS problem? or some sort of hardware related issue?
I have currently been on hold for dells customer support line for (45 min running) and am now looking elsewhere for the help.
Thank you in advance for any advice.
I don't know of any Dell supported fan monitoring software. I would say fanspeed but that could damage your system and void the warranty. I don't know what temp ranges the laptop can handle. I recieved my m1730 via exchange in July and have not had any overheating or fan problems. I would suggest calling or chatting with dell again and get them to replace the video chip(s) as well. Also get a cooling pad. That would really help.
I have this cooler and it is amazing. It also comes in silver.
The reason why it got hotter in the left bottom corner because that is were the Hard drive is at. The hard drive does create heat. The xps m1730 aren't affected by the graphics cards issue.
Also it would be better to use Dell support chat online. Much faster and you are able to understand reps.
Here is the link: http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen
From experience, I've found that: “Beauty is in the eye of the beer-holder”!!
XPS M1730: Smoke Grey Magnesium Alloy Chassis - with White LED Backlights17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLifeIntel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHzDUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX 640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)8x Super-Multi DVD±RWCreative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series IIIntegrated 2MP WebcamDell Wireless 355 Bluetooth 2.0 ModuleIntel Next-Gen Wireless-N Mini-CardTV Tuner and Dell Travel Remote Control 4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)
230W AC Adapter / 9-cell Lithium-Ion BatteryWindows 7 Home Premium (64bit)