Internal microphone does not work Latitude E6420

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Internal microphone does not work Latitude E6420

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I am not able to conduct a call with Google Voice via the internal microphone.  All settings look to be correct.

Is this a known issue and is there an update for the audio drive to fix this problem?

All Replies
  • Hi Thow1906,

    I will be glad to assist you, request you to answer the below questions:

    (1) Are you able to hear sound from the computer?

    (2) Does the microphone otherwise work?

    You may also want to use the below link and update audio drivers by choosing the right Operating system:

    http://dell.to/VvITV4

    Do reply back with your findings.

    Thanks and Regards,
    Kiran Kumar
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98