My audio does not work. The audio is on mute but when i try to increase the volume a troubleshooting program pops up and says that no problem was detected, but my audio still does not work. How can i fix this??
Try the "No Audio" FAQ. Start with System Restore. If that does not work then re-install the audio driver. If no luck then perform the sense pin test followed by the Dell Diagnostics audio tests.
Jim Coates -- senior forum member
Tech Support will refuse warranty service for speaker problems if the VLC media player is installed on laptops with Windows 7. This exclusion is NOT disclosed in the laptop warranty! Remove all players before contacting Tech Support, leaving only Windows Media Player.