I test my speakers but there is no sound. I go into settings and it indicates the drivers are working properly.
I have used my speakers for two years just fine. All of a sudden they don't work. I use an exterior speaker system that I plug into the middle port in front of my laptop and it has worked fine. I took my laptop on a trip and sound did not work. the flat buttons on the face of my keyboard top indicates that it is not muted.
could I have a defective speaker?
Hi, It does look like your speakers have gone, if you have, or can get, another set of speakers to test with, to see if it is your speakers. Mind you, 2 years use of an electronic item is not bad. I dont know what sound card along with software you have, but, creative do have a diagnostic software for their hardware. if anything goes wrong, then it can be tested.
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Hello. This is a specific problem that plagues the laptops and there is a faq that explains how to diagnose it. Go to the Laptop Audio Faq's and read the Headphone Jack faq.
Jim Coates -- senior forum member
Tech Support will refuse warranty service for speaker problems if the VLC media player is installed on laptops with Windows 7. This exclusion is NOT disclosed in the laptop warranty! Remove all players before contacting Tech Support, leaving only Windows Media Player.