can't hear a sound

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can't hear a sound

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 just bought my xps 1340last month.I've just encountered this problem right now, I cant hear any audio from my laptop. however if i had the headset plugged in, there is an aud .

I dont know what caused the  problem here.

please anyone could help me.

thanks in advance.

All Replies
  • As this just happened, did you just install some software that could affect the sound? or uninstall something?  The first thing to try is a System Restore back to an available restore date when it did work.  System Restore can be accessed from Start/Programs/Accessories/System Tools.  System Restore will not delete any user data or e-mails, but if any programs or program updates were installed after the restore date they will have to be reinstalled (or if something was uninstalled it will have to be uninstalled again afer the restore).

     

    I am not a Dell Employee

    Dell forum member since 2002

    Home Built PC with Gigabyte GA-Z77X-UD5H motherboard, i7 3770 CPU,  Windows 7 64 bit Home/Win 8.1.  SSD drive.  Sonar X3c 64 bit Recordng Software.

     

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