Help! I have upgraded to Windows 7 and cannot find a sound card driver for my Latitude D610. I know it's an older laptop, but it works great. I'm making it a gift later this month when I buy my new laptop. Windows7 is a great OS, but my laptop's not all here!
This is the first time this question has come up about 7 on a model with AC97 audio, instead of the current HD audio, so you will have to experiment a little. I would start by trying the Vista audio driver for the D610. It is the Sigmatel R99254. That driver is also for XP. If it does not work I doubt that there is any other one that will, so stick with it and try different things. But it is for Vista 32 and probably would not work with 7 64
First try installing it in the normal way, but I would be surprised if that works for various reasons. So next try this:
Open Device Manager (Device Stage?) and expand System devices near the bottom. Find the PCI Device entry with a ? next to it. Go to the properties and choose to update the driver. Choose to manually find the driver and don't let Windows look for it. Browse to c:\Dell\drivers\R99254\WDM
But if there is not any PCI device with a ? mark, then look for
"Multimedia Audio Controller" and if it is there then update that to
the WDM folder.
(After you downloaded the driver, when you unpack the files -- before the actual installation -- it creates the RR99254 folder on the hard drive as the location for the driver files to reside. "WDM" is a sub-folder within the audio driver folder.)With any luck Windows should detect some new hardware and one of them should be the Sigmatel.
Warning!!! Tech Support will refuse warranty service for speaker problems if the VLC media player is installed on the laptop. This exclusion is NOT disclosed in the laptop warranty! Remove all players before contacting Tech Support, leaving only Windows Media Player.
I also am upgrading my Latitude D610 to Windows 7. I used the Sigmatel R99254 for the Audio driver but I am having trouble finding the correct driver for using the exterior toggle control for volume and using the Fn shortcut key for viewing the battery life. Any help would be appreciated.
thanks Jim i got gr8 help from u 2 day i was stuk with no sound at all ..... i follow ur link and instruksions ? i think and wala i got sound thanks to u and dell .......... kind regards ... johan....
Follow the Sigmatel R99254 link that Jimco posted and download it to your computer. If it doesn't install and work on its own, go to the Sigmatel R99254file, right click on it, go to properties, and choose to run it compatible with Windows 7. It should work.
Good point. My updated instructions for installing an AC97 audio driver into 7 are in section 9 of the Audio Driver FAQ. It explains how to do what ncl585 said.
Jim, Thank you so very much..I have searched everywhere and finally thanks to you have solved my audio issue. Again, thank you!
Thank you so much for posting this verified answer. I downloaded the driver and then, used the compatibility with Windows 7 suggestion from ncl585. This works!!