Inspiron 1501 Laptop. Restore Factory Settings

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Inspiron 1501 Laptop. Restore Factory Settings

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I have tried hitting the F11 button at start up but I dont get the advanced settings - restore factory settings options. The only thing I can think why I dont get this message is because I removed Norton and replaced it with Mcafee. I read somewhere that the system restore is activated by the Norton software. Anyway my daughters laptop is running very slow and I would very much like to restore it to its original factory settings. Can anyone help with a solution please.

Many thanks

Graeme

All Replies
  •  

    Try Ctrl + F11.

    Jim Coates -- senior forum member


  • Thank you for replying. I should have said I hit the Ctrl as well as the F11 keys which did not work which is why I asked for help! Any suggestions.

  • If the system has Vista, the key to press is F8.  If that doesn't work, you'll need to do a manual installation of Windows using your Windows CD or DVD.

    If you don't have one of these, see

     

    http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1

  •  

    I do not believe that removing Norton utilities would have affected PC Restore (on models on which Vista was facrory installed it is called Factory Image Restore but I don't think the 1501 's had Vista pre-installed). PC Restore is an image of the system that resides in a hidden partition on the hard drive. That partition will be missing if

    > the partition has ever been reformatted

    > the hard drive was replaced with a new one.

    > the partition was manually removed by performing the following procedure as explained in the Owner's Manual:

    1 Log on to the computer as a local administrator.
    2 In Windows Explorer, go to c:\dell\utilities\DSR.
    3 Double-click the filename DSRIRRemv2.exe.

    If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating that the partition was not found. In that case it is gone and after it is gone it cannot be recreated.

     

     

    Jim Coates -- senior forum member